Open To Work
Raydian Bowden
Atlanta,GA
Summary
Dynamic operations manager skilled in leading teams to optimize workflows and enhance service levels. Proven ability to implement continuous improvement initiatives that significantly reduce delays and boost operational effectiveness, while fostering collaboration across departments to drive success.
Overview
24
24
years of professional experience
Work History
Operations Manager
AMERICOLD LOGISTICS
Atlanta, GA
2021.12 - Current
- Led operations for high-volume Walmart account, ensuring service levels and customer satisfaction for over 2.5 years.
- Optimized labor planning and operational processes to drive warehouse effectiveness.
- Managed supervisors and frontline teams to uphold productivity and ensure compliance with company standards.
- Implemented continuous improvement initiatives to enhance operational performance and reduce delays.
- Collaborated with transportation, billing, and customer service teams to enhance daily operations flow.
- Visited multiple Americold facilities to support operations and implement best practices for measurable improvements.
- Recognized by senior leadership for excellence in operations and significant contributions to business performance.
Office Manager
AMERICOLD LOGISTICS
Atlanta, GA
2019.02 - 2021.12
- Managed daily office operations and ensured smooth workflow.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated interdepartmental communication to enhance collaboration and align project goals.
- Provided administrative support to the management team including preparing reports and presentations.
- Assisted in budget preparation and monitored expenses regularly.
- Implemented filing systems that improved document retrieval efficiency and reduced search time.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Analyzed financial activities of department to share budgetary input with managers.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Ensured compliance with applicable laws regarding employment practices.
- Developed workplace safety and compliance policies to ensure adherence to regulatory standards.
- Assisted in recruiting, onboarding and training new employees.
Continuous Improvement Manager
DRIVE DEVILBISS HEALTHCARE
Atlanta, GA
2016.12 - 2018.12
- Spearheaded process improvement initiatives that enhanced warehouse efficiency and minimized operational waste.
- Optimized picking processes, resulting in a 40% reduction in travel time within the distribution center.
- Implemented workflow changes that reduced order processing time from 41 minutes to 8 minutes.
- Facilitated standardized training processes to ensure ISO compliance and improve operational consistency.
Supply Chain Specialist
MILLIKEN & COMPANY
LaGrange, GA
2001.12 - 2011.12
- Supported end-to-end supply chain operations, improving planning, scheduling, and inventory management efficiency.
- Coordinated shipments, achieving order accuracy and maintaining on-time delivery standards.
- Established foundation in warehouse operations and customer service, streamlining process execution to enhance operational effectiveness.
Education
CERTIFICATE - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Cold Chain Institute
Atlanta, GACERTIFICATE - SUPPLY CHAIN MANAGEMENT
DeVry University
Decatur, GALOGISTICS AND SUPPLY CHAIN MANAGEMENT -
University of West Georgia
Carrollton, GASkills
- Multi-site operations management
- Operational strategy
- Regulatory compliance
- Performance assessment
- Customer retention strategies
- Document control systems
- Staff development and training
- Leadership abilities
- Team collaboration
- Organizational skills
- Attention to detail
- Interpersonal communication skills
References
Available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$68000/yr - $200000/yrTimeline
Operations Manager
AMERICOLD LOGISTICS
2021.12 - Current
Office Manager
AMERICOLD LOGISTICS
2019.02 - 2021.12
Continuous Improvement Manager
DRIVE DEVILBISS HEALTHCARE
2016.12 - 2018.12
Supply Chain Specialist
MILLIKEN & COMPANY
2001.12 - 2011.12
CERTIFICATE - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Cold Chain Institute
CERTIFICATE - SUPPLY CHAIN MANAGEMENT
DeVry University
LOGISTICS AND SUPPLY CHAIN MANAGEMENT -
University of West Georgia