Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Raygan Yearout

Summary

Distinguished Ambassador with over 2 years of experience in Marley Park and Verrado Communities. Excellent reputation for resolving problems and improving resident satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure the Ambassador position. Ready to help team achieve company goals. Handles conflicts effectively through solution-oriented approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Community Operations Coordinator

Cohere Life
08.2023 - Current
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Gathered and organized materials to support operations.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Community Assistant

Cohere Life
06.2022 - Current
  • Maintained open communication with residents to proactively handle questions and complaints.
  • Managed digital and physical office records and used Sharepoint tools to track trends and report on metrics.
  • Coordinated special meetings and events to inform and engage residents, resulting in improved relations and housing satisfaction.
  • Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
  • Built relationships with residents, families and community.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed phone and email correspondence
  • Volunteered to help with special projects of varying degrees of complexity.

Ambassador

DMB Community Life
08.2021 - 06.2022
  • Greeted Residents and clients to create welcoming atmosphere.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Assisted team with Events


Ambassador

First Services Residential
08.2020 - 08.2021
  • Greeted Residents to create welcoming atmosphere.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Assisted in Maintenance work

Education

High School Diploma -

Paradise Honors High School
Surprise, AZ
05.2021

Skills

  • Microsoft Outlook
  • Microsoft Excel
  • Community Relationship-Building
  • Creative Strategies
  • Problem-Solving
  • Microsoft SharePoint
  • Administrative Support
  • Adobe Software
  • Expensify

Additional Information

Professional Development

Community Association Institute Member - 2022

Community Association Institute M-100 - The Essentials of Community Association Management - Passed 2022


Volunteer Experience

Younglife - Three years experience leading planned events for high school students.



Timeline

Community Operations Coordinator

Cohere Life
08.2023 - Current

Community Assistant

Cohere Life
06.2022 - Current

Ambassador

DMB Community Life
08.2021 - 06.2022

Ambassador

First Services Residential
08.2020 - 08.2021

High School Diploma -

Paradise Honors High School

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Raygan Yearout