Rayia Cunningham
Southaven,MS
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
Well Spa Suites
05.2022 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
Patient Care Partner
Cadence Marietta
05.2021 - 05.2022
- Enhanced patient comfort by providing personalized care and support throughout their stay.
- Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.
- Performed basic wound care duties under nurse supervision, promoting healing and preventing infection.
Sales Supervisor
Burlington
05.2017 - 05.2021
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Promoted exceptional customer service by engaging clients on sales floor.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Nutrition Technician
Levi Elementary School
04.2016 - 05.2017
- Prepared soups, meats, vegetables, salads, dressings and desserts for consumption in school cafeteria, utilizing cafeteria equipment and cooking experience
- Conducted regular audits of food storage areas for safety compliance, minimizing risks associated with contamination or spoilage.
Sales Associate
Burlington Coat Factory
10.2011 - 04.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Security Officer
MP Securities
07.2011 - 04.2016
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Front Desk Clerk
Quality Inn & Suites
02.2007 - 07.2011
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Stayed knowledgeable about hotel services, local attractions, and events to provide accurate information to guests upon request.
Education
Diploma -
Central High School
Memphis, TNCosmetology -
Plaza Beauty School
Memphis, TN12.2001
Skills
- Guest Relations
- Office Organization
- Customer Service
- Clerical Support
- Bookkeeping
- Administrative Support
- Time Management
- Hospitality services
- Security Protocols
- Security operations experience
- Patient Care Proficiency
Timeline
Front Desk Receptionist
Well Spa Suites
05.2022 - 07.2024
Patient Care Partner
Cadence Marietta
05.2021 - 05.2022
Sales Supervisor
Burlington
05.2017 - 05.2021
Nutrition Technician
Levi Elementary School
04.2016 - 05.2017
Sales Associate
Burlington Coat Factory
10.2011 - 04.2016
Security Officer
MP Securities
07.2011 - 04.2016
Front Desk Clerk
Quality Inn & Suites
02.2007 - 07.2011
Diploma -
Central High School
Cosmetology -
Plaza Beauty School
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