Summary
Overview
Work History
Education
Skills
Timeline
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Raylee Surguy

The Woodlands,TX

Summary

Hello, I am Raylee Surguy! I am passionate about being creative in my work space, I work well under pressure, and I am eager to learn new skills and techniques. I love being challenged in new ways and growing in what I already know. I have been in, and around, customers service jobs for around 5 years now and I love being able to be a helping hand to someone in need!

Overview

2
2
years of professional experience

Work History

Barista

Third gen coffee
The Woodlands, Texas
10.2024 - Current
  • Checked brewing equipment for proper functionality.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Barista / Plant Manager

Tenfold
Houston, Texas
03.2024 - 09.2025
  • Operated coffee bar smoothly through daily rushes and maintained quality customer service
  • Oversaw operations involving plants across 3 locations
  • Maintained cleanliness of work environment behind bar and with plants
  • Operated smoothly in a high stress environment

Manager

Eden plant co.
Houston, TX
10.2023 - 04.2024
  • Coordinated logistics for events to ensure smooth execution.
  • Directed daily activities for efficient plant management.
  • Plant Delivery
  • Facilitated seamless exchange of information across multiple channels.
  • Developed and delivered comprehensive training programs.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured customer satisfaction.

Education

High School Diploma -

Atascocita High School
Atascosa, TX
04-2021

Skills

  • Espresso machine operation
  • Level head in a high stress environment
  • Organized
  • Customer service
  • Cleanliness
  • Speedy and efficiency
  • Friendly and outgoing
  • Manual labor

Timeline

Barista

Third gen coffee
10.2024 - Current

Barista / Plant Manager

Tenfold
03.2024 - 09.2025

Manager

Eden plant co.
10.2023 - 04.2024

High School Diploma -

Atascocita High School
Raylee Surguy