RAYLEEN SALDIVAR
Autozone
Perris,US
1
Certification
3
years of professional experience
Energetic and customer-focused professional with a strong background in high-volume customer service, conflict resolution, and teamwork. Adept at managing guest experiences, balancing point-of-sale (POS) transactions, and maintaining strict safety compliance. Eager to bring exceptional hospitality, communication skills, and an efficient work ethic to the team.
Work History
Customer Satisfaction Specialist
1 Year 6 Months- Guest Relations: Welcomed guests warmly, provided trustworthy advice, and resolved customer inquiries and complaints efficiently to ensure a positive, welcoming environment.
- POS & Cash Management: Utilized point of sale systems accurately for transactions, promotions, and cash drawer reconciliations while driving sales goals through upselling.
- Inventory & Presentation: Restocked merchandise, maintained a safe and clean front-of-house area, and adhered to strict loss prevention policies.
Equipment Operator
3 Months- Fast-Paced Operations: Safely loaded, unloaded, and maneuvered large and small items in a highly active environment, meeting tight operational deadlines.
- Safety & Cleanliness: Strictly adhered to all safety procedures and OSHA guidelines, keeping a spotless and organized workspace to prevent hazards.
Volunteer
1 Year 4 Months- Direct Support & Outreach: Serving hot meals, sorting and distributing clothing, and delivering essential supplies directly to people in need.
- Logistics & Coordination: Driving supplies, cooking meals, organizing community donation events, and managing hands-on volunteer activities.
- Client Assistance: Helping individuals and families navigate life challenges, which includes job interview preparation, transportation support, and securing vital resources.
Education
High School Diploma
Skills
Hospitality & Guest Services: Guest relations
greeting
order accuracy
upselling techniques
and client engagement.
Point of Sale (POS) & Cash Handling: Cash management
payment processing
and financial accountability.
Operations & Safety Compliance: Cleanliness standards
personal protective equipment (PPE) compliance
and heavy-lifting mobility (up to 75 lbs.).
Teamwork & Communication: Cross-functional collaboration
problem-solving under pressure
and active listening.
Certification
Food handlers card
Timeline
Equipment Operator
Wayfair
08.2025 - 11.2025Read More
Customer Satisfaction Specialist
Autozone
10.2024 - 04.2026Read More
Volunteer
The Concerned Family
06.2023 - 10.2024Read More
Perris lake high school
High School Diploma
Read More