Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rayleigh Dorris

Temple,TX

Summary

Shift Manager with proven success in enhancing team collaboration and customer service. Expertise in operational efficiency and conflict resolution, leading to improved service delivery. Strong skills in inventory management and health compliance, ensuring high-quality dining experiences. Medical Assistant experienced in supporting physicians and managing patient care, with a focus on confidentiality and accuracy in medical records.

Overview

4
4
years of professional experience

Work History

Car Hopper

Sonic
Belton, Texas
08.2024 - Current
  • Delivered food orders promptly, ensuring adherence to quality and service standards.
  • Maintained cleanliness in dining and service areas for optimal customer experience.
  • Assisted customers with inquiries and facilitated order placements efficiently.
  • Collaborated with kitchen staff to enhance service flow during peak hours.
  • Monitored inventory levels of condiments and supplies to prevent shortages.
  • Ensured proper handling of food items during delivery to maintain safety.
  • Provided management with insights on customer preferences to improve offerings.
  • Supported team members during busy shifts to ensure seamless operations.

Shift Manager

Sonic
Bellmead, Texas
12.2021 - 08.2024
  • Supervised daily restaurant operations, ensuring compliance with health standards and safety regulations.
  • Trained and mentored staff to enhance service quality and operational efficiency.
  • Coordinated staff schedules to maintain adequate coverage during peak periods.
  • Resolved customer complaints promptly to foster guest satisfaction.
  • Conducted regular staff meetings to communicate updates and expectations clearly.
  • Monitored financial transactions, ensuring accurate cash handling practices at all times.
  • Managed inventory of supplies, placing orders as necessary to prevent shortages.
  • Oversaw food preparation and presentation, adhering to established quality standards.

Education

Medical Assistant - Medical Assistant

Temple College
Temple, TX
08-2025

Skills

  • Patient care and support
  • Electronic medical records management
  • Medical terminology expertise
  • Customer service excellence
  • Team collaboration skills
  • Time management proficiency
  • Compassionate companionship
  • CPR certification
  • Professionalism and ethics adherence
  • Supply stocking and inventory
  • Vital signs assessment
  • Conflict resolution strategies
  • Patient-focused approach
  • Medical records confidentiality compliance
  • Diagnostic testing assistance
  • Calmness under pressure
  • HIPAA compliance knowledge
  • Professional bedside manner

References

References available upon request.

Timeline

Car Hopper

Sonic
08.2024 - Current

Shift Manager

Sonic
12.2021 - 08.2024

Medical Assistant - Medical Assistant

Temple College

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