RayLynn Illa
Hastings,MN
Summary
I developed strong customer service and multitasking skills in high-paced restaurant environment. I can also demonstrate the ability to manage multiple responsibilities while maintaining positive and professional attitude.
Overview
3
3
years of professional experience
Work History
Server
Dugarels Bar And Grille
Hastings, MN
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Expeditor
Dugarels Bar And Grille
Hastings, MN
04.2022 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Addressed supply problems and developed creative solutions to prevent delays.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
Education
Engineering
Hastings High School
Hastings, MN05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
Timeline
Server
Dugarels Bar And Grille
12.2024 - Current
Expeditor
Dugarels Bar And Grille
04.2022 - Current
Engineering
Hastings High School