Raymely De Oleo
New York,NY
Summary
Detail-oriented professional with over 3 years of management experience, and proven expertise in data entry, CRM database management, and administrative support. Skilled in the Microsoft Office suite, record keeping, and report preparation. Recognized for organizational skills, excellent customer service, and the ability to handle multiple priorities in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
New York, New York
09.2024 - Current
- Managed daily operations and team oversight, ensuring seamless service and compliance with company standards.
- Handled customer relations and maintained database records, including refunds, complaints, and loyalty program activity.
- Developed and managed weekly schedules, and processed payroll for a team of 20+ employees.
- Performed administrative duties, including record-keeping, compliance tracking, vendor communication, and internal reporting.
- Oversaw budgeting, cost control, and financial reporting, including P&L analysis.
- Trained staff on communication, service, and operational procedures to maintain consistent performance.
Assistant Manager
Chipotle Mexican Grill
New York, New York
10.2022 - 09.2025
- Assisted in managing staff, scheduling, and customer service operations.
- Conducted routine data entry, and prepared operational reports.
- Ensured compliance with corporate standards, and quality audits.
Education
High School Diploma -
Lehman College
Bronx, NYSkills
- Customer relationship management (CRM) and data entry
- Microsoft Office Suite (Word, Excel, Outlook)
- Calendar and file management
- Customer service and communication
- Report preparation and correspondence
- Team coordination and training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
General Manager
Chipotle Mexican Grill
09.2024 - Current
Assistant Manager
Chipotle Mexican Grill
10.2022 - 09.2025
High School Diploma -
Lehman College