Raymon Carter
Atlanta,GA
Summary
Assistant Property Manager with a track record of enhancing tenant satisfaction and streamlining operations at Eleven85 Apartments. Expert in regulations and adept in staff management, significantly improved business processes. Skilled in administrative support and communication, ensuring efficient property management and positive tenant relations
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Property Manager
Eleven85 Apartments
04.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Assistant Manager
The Park at Galaway
03.2021 - 04.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily collections, ensuring accurate financial reporting and minimizing discrepancies.
Leasing Agent/Bond Specialist
Chatsworth Apartments
11.2016 - 03.2021
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Leasing Consultant
Park at East Ponce
08.2013 - 10.2016
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Education
High School Diploma -
Doss High School
Louisville, KYJefferson Community College
Louisville, KY 08.2007 - 05.2009
Skills
- Administrative Support
- Strong Communication Skills
- Telephone and email etiquette
- Housing regulations
- Business processes and procedures
- Staff Management
Timeline
Assistant Property Manager
Eleven85 Apartments
04.2024 - Current
Assistant Manager
The Park at Galaway
03.2021 - 04.2024
Leasing Agent/Bond Specialist
Chatsworth Apartments
11.2016 - 03.2021
Leasing Consultant
Park at East Ponce
08.2013 - 10.2016
Jefferson Community College
08.2007 - 05.2009
High School Diploma -
Doss High School
Similar Profiles
Bineet KalraBineet Kalra
Leasing Co-ordinator at Werkliv/ University Apartments/ WESTER-LAND ApartmentsLeasing Co-ordinator at Werkliv/ University Apartments/ WESTER-LAND Apartments
Zuzana ŠtovčikováZuzana Štovčiková
Founder & Manager at Apartments Košice and Apartments LokyFounder & Manager at Apartments Košice and Apartments Loky
Dean NoelDean Noel
Maintenance Technician at Skylar Pointe Apartments/ kendall place apartmentsMaintenance Technician at Skylar Pointe Apartments/ kendall place apartments
Raymond ConwayRaymond Conway
Member Services Specialist at Vystar Credit UnionMember Services Specialist at Vystar Credit Union
Jordan AndersonJordan Anderson
Registered Nurse, HRP at Northside Hospital AtlantaRegistered Nurse, HRP at Northside Hospital Atlanta