RAYMON HADDER

IMS Technicians- Device Repair perform surgical instrument and device inspection, repair, and refurbishment in a lab-based setting. This role delivers superior Customer Experience by providing timely and quality repairs to meet compliance standards in a production facility as part of a high performing team.

Performs basic to intermediate level repairs of surgical devices/instruments and equipment to specifications.

Identifies problems within the job role and uses standardized testing procedures; examines and tests mechanisms for defects.

Replaces or repairs defective parts.

Requests parts from stock room.

Reassembles surgical devices or equipment and tests assembly for conformance to specifications.

Meets fundamental troubleshooting in role.

Identifies risks and issues and escalates timely and effectively.

Adheres to Standard Work Instructions (SWI).

Aware of and conforms to Company ISO goals and objectives and supports ISO requirements.

Customer requests or quoting.

Completes workplace organization audits per site requirements.

Abides by all Company safety, health policies, and procedures. Uses personal protective equipment, as required.

Completes Safety observations per site requirements.

• Interviewed veterans and dependents to determine eligibility for federal and state benefits
• Assisted veterans in preparing forms, documents and applications for benefits
• Supported claimants in obtaining admission to outpatient treatments, pharmacy items and prosthetic equipment

• Responsible for maximizing NBT profit in assigned stores by reducing inventory shrink, the combined accident frequency rate, combined accident severity rate and cash over/short losses to the budgeted goal
• Train and evaluate staff, providing appropriate feedback regarding performance and training requirements
• Manage and controlled over 800 million dollars of inventory
• Identify corporate objectives; organize needed resources, direct operational efforts to achieve desired results
• Travel to outside markets to help train and implement new Loss Prevention rules and regulations within the company

• Sea Service Deployment South West Asia
• Global War on Terrorism Service Medal
• National Defense Service Medal
• Public Relations
• MWR NCOIC
• Marine Corp Combat Training
• Led diverse training simulations to prepare teams for combat and emergency situations
• Assisted with covert operations
• Instructed personnel on ways to reduce environmental hazards and proper use of PPE