Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Allen

Macclesfield,NC

Summary

Proven Sales Representative with a track record of enhancing customer satisfaction and expanding customer bases, notably at Long Beverage. Skilled in customer relationship building and sales presentations, I consistently exceed sales targets through strategic planning and effective customer retention. Achieved top performer status by leveraging interpersonal communication skills and a deep understanding of product sales. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

10
10
years of professional experience

Work History

Sales Representative

Long Beverage
05.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Sales Representative

Sundrop Bottling Company
08.2016 - 05.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

Delivery Driver

Pepsi Bottling Group
09.2014 - 08.2016
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.

Education

High School Diploma -

Southern Nash
Bailey NC
06.2007

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Relationship Building
  • Sales Presentations
  • Product and Service Sales
  • Customer Retention

Timeline

Sales Representative

Long Beverage
05.2023 - Current

Sales Representative

Sundrop Bottling Company
08.2016 - 05.2023

Delivery Driver

Pepsi Bottling Group
09.2014 - 08.2016

High School Diploma -

Southern Nash
Raymond Allen