RAYMOND CHURCHWELL
CUSTOMER SERVICE
Denver,CO
Summary
Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
Intermountain Healthcare
Denver, CO
2020.12 - Current
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Shift Manager
Dennys Restaurant
DENVER, CO
2015.11 - 2020.12
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
North High School
Denver, CO 1982.09 - 1986.06
Skills
Drawer management
Customer assistance
Identification checks
Money handling
Cash register systems
Timeline
Cashier
Intermountain Healthcare
2020.12 - Current
Shift Manager
Dennys Restaurant
2015.11 - 2020.12
High School Diploma -
North High School
1982.09 - 1986.06