Raymond Crain
Rowlett,TX
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Popeyes Louisiana Kitchen Inc.
02.2023 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
Associate of Arts - Real Estate
Richland College
Dallas, TX05.2026
High School Diploma -
Naaman Forest
Garland, TX05.2024
Skills
- Customer Service
- Reliability and punctuality
- Cash Handling
- Customer Complaint Resolution
- Product Knowledge
- POS System Operation
- Customer Satisfaction
Timeline
Customer Service Cashier
Popeyes Louisiana Kitchen Inc.
02.2023 - 05.2024
Associate of Arts - Real Estate
Richland College
High School Diploma -
Naaman Forest
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