Raymond Forespring

• Developed and maintained positive working relationships with staff, customers, and vendors.
• Monitored store operations to ensure compliance with company policies and procedures.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
• Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
• Assisted in resolving escalated customer service issues in a timely manner.
• Provided coaching and guidance to team members when necessary to improve performance.
• Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
• Resolved conflicts between staff members in a professional manner.
• Responded quickly and effectively to emergency situations as they arose.

• Responsible for diagnosing, repairing, and maintaining all types of automotive equipment and machinery.
• Supervised and trained other mechanics in the shop on proper repair techniques.
• Developed preventive maintenance schedules to ensure optimal performance of vehicles and machines.
• Maintained accurate records of repairs and service performed on vehicles or machinery.
• Performed quality control inspections on all completed jobs to ensure customer satisfaction.
• Ensured that work areas were kept clean and organized at all times during business hours.

Help with building parts and building cars. any thing they needed help with.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created monthly reports for senior management summarizing operational performance metrics.
• Coached, mentored and trained team members in order to improve their job performance.
• Established processes to ensure efficient workflow throughout the organization.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Initiated new projects that resulted in increased productivity across all departments.