Raymond Hood
Cornersville,TN
Summary
Results-driven Client Administrator with a proven track record at Dane Street LLC, recognized for exceptional communication and problem-solving skills. Demonstrated ability to enhance service quality through effective collaboration and technical support expertise. Proficient in multitasking and detail-oriented project coordination, consistently delivering high-quality results efficiently. Aiming to leverage these competencies to further improve client relations and operational efficiency.
Overview
5
5
years of professional experience
Work History
Client Administrator
Dane Street LLC
Palm Beach Gardens, FL
02.2021 - Current
- Offered technical support to clients concerning software applications and product functionalities.
- Handled and remedied detailed complications with customer accounts.
- Generated diverse correspondence to address client needs and inquiries effectively.
- Facilitated interdepartmental cooperation to enhance service quality.
- Oversaw numerous projects concurrently, ensuring timely completion.
- Facilitated client account setups, addressed questions, and delivered customer service.
Warehouse Worker
Amazon
Rockford, IL
10.2020 - 02.2021
- Sustained workplace safety through diligent cleanliness practices.
- Ensured proper storage of transported equipment.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Apprentice Electrician
JP Electric
Rockford, IL
07.2020 - 12.2020
- Inspected existing wiring to identify short circuits.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
- Installed new electrical components, fixtures and motors.
- Installed lighting fixtures such as fluorescent bulbs or LED lights.
- Maintained organization, cleanliness and safety in work areas.
Education
Bachelor of Science - Information Technology
Purdue Global
DeMotte, INSkills
- Strong Communication Skills
- Quality Document Oversight
- Detail-Oriented Coordination
- Proficient in Organizing Tasks
- Collaborative Meeting Leadership
- Problem-solving aptitude
- Time management abilities
- Conflict resolution
- Multitasking
- Computer skills
Timeline
Client Administrator
Dane Street LLC
02.2021 - Current
Warehouse Worker
Amazon
10.2020 - 02.2021
Apprentice Electrician
JP Electric
07.2020 - 12.2020
Bachelor of Science - Information Technology
Purdue Global
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