RAYMOND KRAMB
Flaggerforce
Windber,PA
8
Years of experience
Dedicated and results-driven Area Supervisor with a proven ability to achieve performance, quality, and operational goals. Skilled in leading teams, coordinating daily operations, and ensuring compliance with company standards. Demonstrates strong decision-making, problem-solving, and organizational skills while efficiently managing work orders and resolving operational challenges. Excels in fast-paced environments, effectively prioritizing tasks, managing time, and motivating teams to meet productivity, safety, and customer service objectives. Committed to fostering teamwork, continuous improvement, and delivering consistent operational excellence.
Work History
Area Supervisor
7 Years 2 Months- Supervised daily operations ensuring compliance with safety regulations and company policies.
- Coordinated traffic control setups for various projects, optimizing workflow efficiency.
- Trained and mentored new employees on equipment usage and safety protocols.
- Conducted regular site inspections to maintain high standards of service delivery.
- Implemented process improvements that enhanced operational efficiency across multiple sites.
- Collaborated with project managers to develop effective traffic plans and strategies.
- Monitored team performance, providing feedback to enhance productivity and morale.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Streamlined communication channels for increased efficiency and better client relations.
- Handled customer complaints professionally resolving issues promptly resulting in improved client relations.
- Managed client relations effectively, maintaining high retention rates while attracting new business prospects.
- Managed escalated calls effectively, minimizing negative impact on client relations while maintaining composure under pressure.
- Improved client relations by providing prompt responses to inquiries and addressing any concerns effectively.
Advanced Crew Leader
7 Years 2 Months- Worked with management to create schedules and follow job specifications for timelines and material use.
- Worked well with different people to address challenges and solve problems collaboratively.
- Managed vehicular and pedestrian traffic at critical locations such as crossings and construction sites.
- Offered feedback to supervisors on traffic routing plans and control points.
- Worked with construction team to establish safe movement of traffic around work zones.
- Placed signs, barricades and cones to highlight safety hazards to motorists.
- Communicated well with team members to stop traffic for needs such as truck and equipment movements.
- Set up and removed signs to establish safe work zones for crew members.
- Used paddle with stop and slow wording to keep traffic under control.
General Warehouse Associate
1 Year 10 Months- Organized and transported pallets to warehouse locations to maintain organized inventory areas.
- Adhered to stacking guidelines to support merchandise integrity and personnel safety.
- Collected and packaged items to successfully fulfill orders.
- Organized warehouse areas for optimum accessibility and order.
- Worked flexibly to cover logistical needs of warehouse operations.
- Replenished items low in stock to maintain desired inventory levels.
- Lifted and moved heavy boxes using best ergonomic practices.
- Abided by safety standards and OSHA regulations in warehouse environment.
- Printed shipping labels and documentation for product distribution.
- Marked stock items with identification tags, stamps or electric marking tools.
- Kept accurate inventory records of incoming and outgoing stock.
- Notified supervisor of any missing or defective stock.
- Used pallet jacks and forklifts to load and unload freight.
- Drove forklifts and used hands trucks and pallet trucks to move heavy loads around warehouse.
Executive Chef
5 Months- Interviewed, trained and hired kitchen staff and launched operational improvements to reduce turnaround times for food preparation and dining service.
- Oversaw menu changes to maintain reputation of restaurant in producing exciting dishes defining exquisite level of cuisine available in city.
- Kept staff working productively to achieve total guest satisfaction.
- Reviewed kitchen's organizational structure and identified optimization opportunities to improve productivity and reduce labor costs.
- Evaluated restaurant operations to spot problems, improve kitchen organization and refresh menus with proactive mindset.
- Flexed between stations to personally prepare entrees, side dishes, sauces and desserts.
- Mentored new joiners to assimilate quickly into hardworking team in fast-paced environment.
- Established and enforced presentation standards to uphold consistency and high standards.
- Instructed cooks and kitchen assistants, helping to improve team performance.
- Estimated required amount of ingredients and supplies to optimize inventory for forecasted demand.
- Created new recipes, taking advantage of seasonal ingredients and customer trends.
- Supervised food preparation, plating and presentation to increase quality.
- Controlled costs through stringent portion requirements and thoughtful inventory management.
- Demonstrated correct cooking techniques to staff to increase team skill level.
- Built positive relationships with customers by visiting tables and engaging in friendly conversations.
Education
GED - Art
Skills
Helped improve performance by offering feedback on individual workers to senior leadership.
Developed and managed crisis communication plans to minimize reputational damage during challenging situations.
Resolved or escalated business problems to keep operations moving smoothly.
Organized
supervised and trained employees to complete projects within established guidelines and timeframe.
Developed and implemented procedures and policies to help support organizational goals.
Timeline
Area Supervisor
Flagger Force Traffic Control Services
05.2019 - CurrentRead More
Advanced Crew Leader
Flaggerforce
05.2019 - CurrentRead More
General Warehouse Associate
Center Rock Inc
04.2017 - 02.2019Read More
Executive Chef
Lamonica's Restaurant & Bar
03.2015 - 08.2015Read More
Avonworth Jr & Sr High
GED from Art
Read More