Raymond Linares Jr.
Rosemead,USA
Summary
Dynamic Store Leader at Chalice Collectibles with a proven track record in boosting sales through innovative promotional campaigns and enhancing customer satisfaction. Skilled in point of sales systems and effective communication, I excel in fast-paced environments, driving team performance and implementing process improvements to achieve operational excellence.
Overview
9
9
years of professional experience
Work History
Store Leader
Chalice Collectibles
Arcadia , CA
06.2022 - 01.2025
- Planned store layout according to merchandising principles and best practices.
- Developed promotional campaigns to boost sales of merchandise.
- Identified opportunities for process improvements within existing systems.
- Developed strategies to increase customer satisfaction and sales performance.
- Received store deliveries and transported items to correct facility locations.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Ensured compliance with health and safety regulations in the workplace.
- Provided feedback on performance of staff members through regular appraisals.
Receptionist
H&r Block
Montebello, CA
02.2020 - 05.2023
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Updated daily log book with information about visitors entering the premises.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Crew Member
AMC Theatres
Arcadia, CA
10.2018 - 01.2020
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Ensuring safety
- Engaging guest to ensure a satisfactory visit
- Maintain clean facilities and auditoriums
- Cleaned and sanitized work areas throughout hours of operation and at close of business
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
- Stayed current on available products, store promotions and customer service policies to better assist with any need
Sales Associate
Macy's
Montebello, CA
07.2017 - 08.2018
- Retrieved alternate items and sizes on request
- Replenished floor stock and processed shipments to ensure product availability for customers
- Developed and executed sales promotions
- Guided customers in choosing items that reflected personal style and shape
- Organized items in visually appealing manner
- Computed sales prices, total purchases and processed payments
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Placed special merchandise orders for customers
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales
- Marked clearance products with updated price tags
Sales Associate
GameStop
Rosemead, CA
09.2016 - 02.2017
- Facilitated monthly and quarterly physical inventory counts
- Increased purchase totals by recommending additional items
- Worked flexible schedule to accommodate changing customer levels
- Recommended merchandise based on customer needs
- Listened to customer needs and preferences to provide accurate advice
- Provided expert product and service information
- Set aside on-hold reservations
- Built attractive holiday and seasonal displays for merchandising program
- Placed special orders and called other stores to find desired items
- Operated a cash register to process cash, check and credit card transactions
Crew Member
Pieology Pizzeria
Monterey Park, CA
01.2016 - 11.2016
- Kept the restaurant clean and ensured that counters and tables were properly sanitized
- Followed all company safety standards, including food quality and sanitation procedures
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Served shoppers in a prompt, courteous and friendly manner
- Checked out customers and bagged items quickly
- Appropriately suggested additional items to customers to increase restaurant sales
Education
Associate of Arts - Business
East Los Angeles College
Monterey Park, CA05.2025
High School Diploma -
Rosemead High School
Rosemead, CA01.2013
Skills
- Point of Sales System
- Fast-paced environment
- Team player
- Independent work
- Task delegation
- Motivation
- Client satisfaction
- Customer rapport
- Up-selling
- Change management
- Accurate till management
- Communication skills
- Customer engagement
- Product promotion
- Food preparation
- Food safety
- Interactive communication skills
Timeline
Store Leader
Chalice Collectibles
06.2022 - 01.2025
Receptionist
H&r Block
02.2020 - 05.2023
Crew Member
AMC Theatres
10.2018 - 01.2020
Sales Associate
Macy's
07.2017 - 08.2018
Sales Associate
GameStop
09.2016 - 02.2017
Crew Member
Pieology Pizzeria
01.2016 - 11.2016
Associate of Arts - Business
East Los Angeles College
High School Diploma -
Rosemead High School
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