Raymond Long

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Developed strong relationships with clients through dependable service that ensured repeat business.
• Followed company policies and procedures during shift.
• Ensured the safety of packages by properly handling fragile items during transportation and storage.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Drove safely at all times to avoid accidents and harm.
• Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
• Handled sensitive documents securely, maintaining confidentiality and protecting client information.
• Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.

• Developed training programs for enhanced employee performance.
• Trained staff on best practices to enhance service delivery.
• Increased customer satisfaction with streamlined service procedures.
• Coordinated cross-functional projects to achieve organizational goals.

Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Offering exceptional customer service to various business such as 5 star restaurants, medical facilities, school systems, higher learning (colleges), various other restaurants.

Provided exceptional customer service while maintaining store functionality.