Summary
Overview
Work History
Education
Skills
Timeline
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RAYMOND M A W H I N N E Y

West Seneca,NY

Summary

Enthusiastic sales and customer service professional with a strong focus on effective communication and negotiation. Committed to delivering exceptional customer service and constantly seeking innovative ways to leverage extensive knowledge of products and services to provide tailored solutions that drive customer loyalty, retention, and revenue. Skilled in training, managing, coaching, and mentoring sales and customer service associates, with a natural talent for building positive relationships with staff at all levels of the organization and the public.

Overview

33
33
years of professional experience

Work History

Account Sales Representative

UNITED NATURAL FOODS INC
08.2022 - Current
  • Responsible for inventory control and product ordering
  • Product placement and introduction of new products
  • Maintain current client relationships and satisfaction
  • Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity.
  • Work vendor trade shows
  • Exceed sales expectations

COVID 19

Employment Gap
03.2021 - 08.2022
  • Was laid off from my work as Commercial Sales Representative due to COVID-19 restrictions that caused a shut down of most of the commercial businesses for which I was responsible.

Commercial Sales Representative

ORKIN PEST CONTROL
03.2006 - 01.2021


  • Sales Presentations to multiple high level decision makers. Presented bid and contracts for review.
  • Exceeded sales expectations
  • Organized and implemented product marketing to identify and engage new customers in target markets.
  • Maintained relationships with existing customers to optimize service quality, business growth (expand sales opportunities) and customer satisfaction.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Identified business prospects in target markets and developed defined marketing plans to attract new clients.
  • Kept detailed records of daily activities through online customer database.

Architectural and Commercial Sales Representative

R.G.F. INDUSTRIES, INC.
01.1992 - 01.2005
  • Commercial project manager controlling orders, scheduling and onsite inspections.
  • Developed and serviced accounts in dealer, contractor, architectural and residential markets.
  • High Satisfaction with customers/clients, rewarded with much repeat business and referrals, with closure rate over 75%.
  • Effective and experienced manager in delegating and developing staff skills.
  • Responded quickly to resolve customer concerns and maintain rapport by showing personal interest in clients and their businesses.
  • Sales Presentations to multiple high level decision makers with bids/contracts for review, including technical presentations to architectural firms. Ability to read and bid from architectural blueprints.
  • Masonry experience

Education

Bachelor of Science - Accountant

Slippery Rock University of Pennsylvania
Slippery Rock, PA

Skills

  • Marketing Strategy Development
  • Office Management
  • Volunteer Fireman
  • Sales strategies
  • Service Excellence
  • Team Management
  • Relationship building
  • Blueprint Reading
  • Negotiation
  • Account development
  • Masonry Experience
  • B2B Sales Expertise

Timeline

Account Sales Representative

UNITED NATURAL FOODS INC
08.2022 - Current

COVID 19

Employment Gap
03.2021 - 08.2022

Commercial Sales Representative

ORKIN PEST CONTROL
03.2006 - 01.2021

Architectural and Commercial Sales Representative

R.G.F. INDUSTRIES, INC.
01.1992 - 01.2005

Bachelor of Science - Accountant

Slippery Rock University of Pennsylvania

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RAYMOND M A W H I N N E Y