Current operations manager for major 3PL supply chain. Managerial Supervisor for over 4 years with extensive knowledge in all things LTL and transportation. Leader in the work force. Management and leadership roles are what I am most interested in. I have devoted years to being the best and understand what it takes to get there. Possess Bachelor's Degree in History and Policy.
Overview
10
10
years of professional experience
Work History
Operations Manager
Unis Transportation
Northampton, Pennsylvania
03.2024 - Current
Worked with a staff in range of 85 - 125 people
Developed and implemented policies and procedures for efficient dock operations.
Resolved issues arising from discrepancies between shipment documents and actual loads received or shipped out.
Assisted in troubleshooting operational problems involving the loading and unloading process.
Provided leadership and direction to team members while demonstrating strong interpersonal skills.
Leveraged forklifts, hand trucks, clamps, and pallet jacks to load and unload freight.
Contributed to cost savings initiatives by identifying areas of waste reduction in material handling processes.
Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Secured freight inside trailers using straps, pallets, air bags, and rope.
Oversaw daily cross-docking operations to ensure efficient product flow and timely deliveries.
Managed team of dockworkers, providing training on safety protocols and operational procedures.
Fostered strong relationships with carriers to streamline communication and enhance service quality.
Managed staffing - Both hiring and relieving staff of their duties.
Responsible for customer communication as well as carrier and dispatch communication.
Responsible for warehouse supply and pallet ordering.
Directly responsible for equipment maintenance communication with local vendors for tractors, trailers, and forklifts.
Emergency contact of the facility.
Shipping and Receiving Associate
Gerhart
Tatamy, PA
08.2023 - 03.2024
Coordinate Pickups and Delivery of Fabricated projects
Conduct Pick ups and deliveries of parts and equipment
Order parts for inventory
Manage inventory
Use power tools and heavy machinery to build crates and packages
Load and unload metal shipments
Keep strong communication with vendors and customers to insure parts and items needed arrive at the properly requested time
Load Supervisor / Yard Manager
Central Transport
Bath, PA
09.2020 - 08.2023
Maintain discipline, structure, and organization for all employees to follow
Aid with any issues an employee is dealing with
Answer calls from customers, customer service, and applicants
Aid in the hiring / applicant process
Maintain tractors and keeping the tractors paperwork DOT compliant
Aid in miscellaneous tasks necessary to better the operation
Work with the shop to maintain balance and organization in vehicle maintenance
Provide information and assistance to all employees to make the operational and HR department run smoothly
Assist the dock operations
Tour Guide
Museum of Indian Culture
Allentown, PA
01.2018 - 08.2020
Plan daily exercises and events for visitors
Invoke knowledge to youth and made educational environments appealing
Explain historical significance and deconstruct many ingrained misconceptions