Raymond Rodriguez

• Executed routine maintenance and repairs for integrated alarm systems, access control, CCTV, and GBR.
• Conducted preventative maintenance inspections per manufacturer recommendations for alarm systems and related technologies.
• Duplicated reported issues in lab environment by gathering field information effectively.
• Provided 24/7 emergency service support based on scheduled on-call requirements.
• Documented service calls and preventive maintenance needs; ensured timely delivery of records to service department.
• Advised sales and customer service teams on product applications and technical specifications.
• Maintained company vehicle in safe condition and assisted with field installations as necessary.

• Installed and configured CCTV cameras, sensors, infrared cameras, and access controls.
• Diagnosed and repaired defective equipment to uphold operational integrity.
• Executed drilling and mounting of security devices on diverse surfaces for secure installations.
• Managed cable pulling, cutting, and termination to enhance connectivity efficiency.
• Interpreted blueprints and electrical schematics to ensure precise installations.
• Maintained daily logs documenting tasks performed and issues resolved.
• Responded promptly to service requests requiring travel for urgent support.
• Represented company professionally, ensuring high client satisfaction with services rendered.

Developed and sustained communication systems through installation, operation, and maintenance of voice and data telecommunication network circuits/systems and ensured ACS/IDS security systems remain operational as required.

• Defined and supported strategic plans to enhance organizational effectiveness and efficiency.
• Coordinated resources and schedules across departments and data centers for project completion.
• Forecasted financial requirements, preparing annual budgets to meet objectives.
• Scheduled expenditures to align with financial goals.

• Deployed and secured IT assets to support office openings, relocations, and closures.
• Acted as primary contact for IT buildout processes, overseeing all project phases to go-live date.