Raymond Russell
Sherwood,AR
Summary
Dynamic Sales Manager with a proven track record at Hilton Grand Vacations, excelling in relationship building and staff management. Achieved a 30% increase in Internet sales at Campbell Dodge, while training teams to exceed performance goals. Skilled in developing effective sales strategies and fostering long-lasting client relationships.
Overview
25
25
years of professional experience
Work History
Sales Manager
Hilton Grand Vacations
02.2020 - 10.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Internet Sales
Campbell Dodge, Chrysler Jeep
07.2019 - 02.2020
- Met or exceeded Internet sales goals and objectives by 30%.
- Ensured seamless communication between the Internet Sales team members in achieving target goals monthly basis.
- Led training sessions for new hires on internet sales processes and software platforms used within the organization.
- Attained minimum performance of Internet sales ratio from inbound leads.
Internet Director
McLarty Nissan
08.2016 - 07.2019
- Managed operations within Sales department and applied knowledge of inventory tools, social media, CRM, and reputation management strategies to attract new customers.
- Monitored internet traffic and strategically managed email marketing campaigns to facilitate new sales.
- Strategized with online vendors and sales managers for successful implementation of advertising drives.
- Reduced bounce rate by improving website navigation and optimizing page load time for mobile devices.
New Car Sales Manager
North Point Nissan
03.2009 - 08.2016
- Improved overall customer buying experience to safeguard dealership revenue.
- Monitored regional automotive industry trends to inform strategic decision-making regarding inventory acquisition or disposition.
- Spearheaded initiatives aimed at enhancing brand reputation which led to increased visibility in the local market.
- Expanded market reach by fostering partnerships with local businesses and community organizations.
Raymond Russell Auto Sales
Owner LLC
09.2006 - 03.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Used Car Sales Manager
Landers Ford
07.1999 - 08.2006
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
Education
MBA - Management
Golden Gate University
San Francisco, CA08-1987
Bachelor of Science - Business Administration
William Carey University
Hattiesburg, MS05-1984
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Timeline
Sales Manager
Hilton Grand Vacations
02.2020 - 10.2024
Internet Sales
Campbell Dodge, Chrysler Jeep
07.2019 - 02.2020
Internet Director
McLarty Nissan
08.2016 - 07.2019
New Car Sales Manager
North Point Nissan
03.2009 - 08.2016
Raymond Russell Auto Sales
Owner LLC
09.2006 - 03.2009
Used Car Sales Manager
Landers Ford
07.1999 - 08.2006
MBA - Management
Golden Gate University
Bachelor of Science - Business Administration
William Carey University
Similar Profiles
Cooper CoeCooper Coe
Senior In House Sales Manager at Hilton Grand Vacations/Bluegreen VacationsSenior In House Sales Manager at Hilton Grand Vacations/Bluegreen Vacations
Amanda HornsbyAmanda Hornsby
Sales Representative at Hilton Grand Vacations/ Bluegreen VacationsSales Representative at Hilton Grand Vacations/ Bluegreen Vacations
Justin (Jay) CulpepperJustin (Jay) Culpepper
Manager Recreation, at Hilton Grand Vacations, Grand Beach ResortManager Recreation, at Hilton Grand Vacations, Grand Beach Resort
Fernanda PizzoFernanda Pizzo
Front Desk Agent at Hilton Grand Vacations Club Tuscany VillageFront Desk Agent at Hilton Grand Vacations Club Tuscany Village
CHRISTIAN WILSONCHRISTIAN WILSON
Subsystem Lead at Harding University - Bison Baja SAESubsystem Lead at Harding University - Bison Baja SAE