Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
18
18
years of professional experience
Work History
Account Manager
Bay Alarm Company
Petaluma
06.2017 - 12.2023
Collaborated with marketing team to develop promotional materials for clients.
Resolved customer complaints in a timely manner.
Conducted market research to identify potential new customers.
Drafted proposals outlining services, costs, and benefits for prospective customers.
Managed multiple accounts simultaneously while meeting deadlines.
Generated leads through cold calling activities.
Umpire
City of Petaluma
Petaluma
04.2006 - 11.2023
Kept accurate records of scores and statistics throughout each game played.
Monitored game play to ensure fair and safe competition.
Sales Associate/Stocker
Costco
Novato
12.2012 - 05.2017
Restocked shelves as needed to ensure sufficient inventory levels.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Provided accurate information about products, prices and services.
Attended weekly team meetings to review performance goals and objectives.
Conducted inventories on a regular basis to track stock levels.
Education
Bachelor of Arts - Communications
Sonoma State University
Rohnert Park, CA
05-2025
Skills
Community involvement
Strategic Planning
Customer Relationship Management (CRM)
Customer Service
Account Management
Multi-Task Management
References
References available upon request.
Timeline
Account Manager
Bay Alarm Company
06.2017 - 12.2023
Sales Associate/Stocker
Costco
12.2012 - 05.2017
Umpire
City of Petaluma
04.2006 - 11.2023
Bachelor of Arts - Communications
Sonoma State University
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