Raymond Scott
Frisco,TX
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Results-driven engineer bringing 20+ years of experience in plumbing industry. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.
Overview
23
23
years of professional experience
Work History
Owner
TanklessGuru.com
Frisco, TX
04.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed the first tankless system Pre-Assembly
- Sold more tankless Pre-Assemblies than can be produced.
Owner
Tankless Guy.com
Frisco, TX
03.2009 - 09.2018
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Owner
Self-employeed
Frisco, TX
01.2006 - 03.2009
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Product Engineer
General Motors Company
Arlington, Texas
06.1999 - 02.2006
- Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products.
- Drove continuous improvement culture in engineering to provide clear product design standards, improve manufacturability through enhanced documentation, and reduce engineering cycle time.
- Drafted clear technical documentation, detailing product design specifications.
- Interpreted blueprints, technical drawings, schematics and computer-generated reports for product conformance with engineering design and performance specifications.
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
Education
Bachelor of Science - Engineering Technology
Army Engineering School
Fort Knox, KY07.1974
Skills
- Industry Expertise
- Leadership and People Development
- Board Oversight
- Strategic Planning
- Effective Communicator and Public Speaker
- Reducing Costs
- Managing Employee Relations
- Systems Thinker
- Project Oversight
- Innovative and Visionary
- Project Forecasting
- Performance Benchmarking
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved production which led to faster installations.
Video Production
Since 1990 I have produced, directed, shot and edited over 40 TV shows and many corporate videos.
Timeline
Owner
TanklessGuru.com
04.2019 - Current
Owner
Tankless Guy.com
03.2009 - 09.2018
Owner
Self-employeed
01.2006 - 03.2009
Product Engineer
General Motors Company
06.1999 - 02.2006
Bachelor of Science - Engineering Technology
Army Engineering School
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