Summary
Overview
Work History
Education
Skills
Music Production
Languages
Timeline
Generic

Raymond Secrest

Willimantic,CT

Summary

I am a knowledgeable Service Clerk as well as Cashier with over a year of experience working for Mansfield Big Y. This experience has helped me to hone my skills in customer service and my ability to interact with members of the public in an informative and useful way. The skills I have in customer service help to provide customers with a great experience and a pleasant time while interacting with me and the company/business as a whole, helping to improve customer loyalty. My role at Mansfield Big Y also provided me with many other opportunities to expand my knowledge and have allowed me to master skills such as problem solving, critical thinking, and active listening.

Overview

2
2
years of professional experience

Work History

Service Clerk / Cashier

Big Y Supermarket
09.2021 - Current

Working as a combination Service Clerk and Cashier at Mansfield Big Y, I did several duties such as:

  • Driving customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Greeted incoming customers and answered questions about available services.
  • Providing relevant and up-to-date information to customers regarding memberships, sales, discounts and other pertinent information.
  • Maintained the sales floor of the grocery store by cleaning spills, fixing shelves, and moving products around the store.
  • Restocked supplies for the front end of the store such as paper bags, receipt paper, plastic produce bags, as well as other supplies used by the front end.
  • Maintained the stores exterior by moving shopping carts and debris from the parking lot.
  • Verified transactions as a cashier for the front end department of our store, scanning products and handling payment.
  • Working in the bottle-room of our store to make sure the space was clean and clear of trash as well as making sure all bottle machines were well maintained and in working order.
  • Opening and closing of the store in the morning and night.
  • Performing miscellaneous duties such as sweeping the stores floors, unloading of deliveries relating to the front end, and removal of damaged, broken, or otherwise unsellable products from the sales floor for disposal.

Education

High School Diploma -

E. O. Smith High School
Storrs, CT
06.2023

Skills

  • Customer Service and Assistance
  • Product and Service Knowledge
  • Nonverbal Communication Skills
  • Cultural Sensitivity
  • Active Listening
  • Critical Thinking

Music Production

As a hobby I work with music-production software such as Musescore 4, a free music notation program that allows me to write and produce pieces of music, as well as this I also have several years of experience playing multiple different instruments which allow me to perform the music I write. I have seven years of experience playing the Saxophone, three years playing the Drums, and under a year playing the Bass Guitar respectively and have played these instruments with school groups such as the Windham Middle School Band, E.O. Smith High School Band, and E.O. Smith Drumline. 

Languages

German
Limited Working
Spanish
Elementary

Timeline

Service Clerk / Cashier

Big Y Supermarket
09.2021 - Current

High School Diploma -

E. O. Smith High School
Raymond Secrest