Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Raymond Thang

Minneapolis,MN

Summary

Motivated business professional bringing 3 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in social media marketing, operations, production, and consumer interactions.

Overview

7
7
years of professional experience

Work History

Co-Owner and Vice President

08.2020 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Increased customer engagement through social media.
  • Monitored the online presence of the company's brand to engage with users and strengthen customer relationships.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Developed relationships with influencers to grow reach of the company and create wider visibility.
  • Managed relationships with third-party vendors and suppliers to establish timely delivery of services.

Server

Viet Hoa
07.2018 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Service Crew Member

Nissan
01.2019 - 01.2021
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Kept customers and crew areas organized.


Cook

Hy-Vee, Inc
06.2016 - 01.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.

Education

BBA - Business Administration

Metropolitan State University
Saint Paul, MN
12.2024

Associate of Arts - Liberal Arts And General Studies

North Hennepin Community College
Minneapolis, MN
05.2020

Skills

  • Project Estimating
  • Industry Expertise
  • Bidding Process
  • Sales Growth
  • Profit and Loss Analysis
  • Customer Relations
  • Business Communications
  • Strategic Planning
  • Search Engine Optimization Expertise
  • Content Delivery
  • Online Marketing and Advertising
  • Fan Interactions

Languages

Chinese (Cantonese)
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Co-Owner and Vice President

08.2020 - Current

Service Crew Member

Nissan
01.2019 - 01.2021

Server

Viet Hoa
07.2018 - Current

Cook

Hy-Vee, Inc
06.2016 - 01.2019

BBA - Business Administration

Metropolitan State University

Associate of Arts - Liberal Arts And General Studies

North Hennepin Community College

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Raymond Thang