Chloe A. Murray
Las Vegas,NV
Summary
Results-oriented employee enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market/workplace conditions. Extremely reliable strategic planner and clear communicator with an adaptable approach.
Overview
5
5
years of professional experience
Work History
Membership Concierge Agent
Lifetime Athletic Club
Henderson, NV
04.2023 - Current
- Processed guest check-ins and check-outs in a timely manner and ensured accuracy of billing records.
- Led prospective member tours of the property and described services provided by the club
- Resolved member billing disputes and collected guest dues
- Kept accurate records of member attendance, sales figures, and inventory levels.
Guest Engagement Manager
Altar'd State
Las Vegas, NV
03.2022 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Worked with cross-functional team members to manage entire sales process.
Receptionist
Center for Sight
Henderson, NV
11.2021 - 03.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Shift Supervisor
Starbucks
Henderson, NV
11.2019 - 11.2021
- Assisted upper management with daily operations to meet standards of service and quality.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Coordinated shift workers for inventory receiving, auditing and restocking.
General Manager
Envirojewels LLC.
Las Vegas, NV
10.2018 - 11.2019
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Education
Associate of Arts - Hospital Administration
PIMA Medical Institute
Las Vegas, NV12.2021
Honors Diploma -
Coronado High School
Henderson, NV06.2018
Skills
- Project Management
- Training and Development
- Project Coordination
- Personnel Management
- Community Outreach
- Work Planning and Prioritization
Affiliations
- Intern, Joe Heck for US Senate, June 2016 to Nov 2016
- Intern, April Becker for US Congress, Jan 2022 to Nov 2022
Timeline
Membership Concierge Agent
Lifetime Athletic Club
04.2023 - Current
Guest Engagement Manager
Altar'd State
03.2022 - 08.2023
Receptionist
Center for Sight
11.2021 - 03.2022
Shift Supervisor
Starbucks
11.2019 - 11.2021
General Manager
Envirojewels LLC.
10.2018 - 11.2019
Associate of Arts - Hospital Administration
PIMA Medical Institute
Honors Diploma -
Coronado High School
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