Raymund Scott
Odessa,TX
Summary
Dynamic Parts Professional with proven success at Family Powersports Odessa, enhancing customer satisfaction through effective parts sourcing and upselling. Skilled in inventory management and problem-solving, I streamlined operations and improved stock accuracy, resulting in increased sales and stronger supplier relationships. Committed to delivering exceptional service and fostering team collaboration.
Overview
1
1
Language
5
5
years of professional experience
Work History
Parts Professional
Family Powersports Odessa
Odessa, TX
04.2025 - Current
- Assisted customers in identifying and purchasing parts for various powersport vehicles.
- Managed inventory levels and conducted regular stock audits to ensure accuracy.
- Utilized specialized software to process orders and track part availability efficiently.
- Collaborated with service technicians to source necessary components for repairs and maintenance.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Assisted customers with diagnosing problems for Type equipment and purchasing necessary replacements.
- Placed new parts orders for customers and to replenish stock.
- Educated customers on proper part installation and maintenance practices, enhancing their overall experience and promoting long-term product satisfaction.
- Managed incoming shipments meticulously, verifying contents against purchase orders before updating inventory records accordingly.
- Read and interpreted diagrams and technical manuals to quickly locate correct parts.
- Strengthened relationships with suppliers, negotiating favorable terms for bulk orders and expedited delivery times.
- Collaborated closely with service technicians, ensuring they had the necessary parts to complete repairs in a timely manner.
- Conducted thorough research to identify hard-to-find or discontinued items, sourcing alternatives where possible to meet customer needs.
- Streamlined warehouse operations by implementing efficient organization systems for parts storage and retrieval.
- Maintained up-to-date knowledge of industry trends, attending trade shows and participating in professional development opportunities to stay informed on new products and best practices.
- Developed strong rapport with clients through consistent professionalism, building trust that led to repeat business over time.
- Increased sales through effective upselling and cross-selling techniques, recommending appropriate replacement parts or complementary products.
Parts Runner
Automotive Industrial Products
Odessa, TX
07.2023 - 03.2025
- Delivered parts to departments for assembly and repairs.
- Maintained inventory records for effective stock management.
- Operated forklifts and pallet jacks following safety protocols.
- Assisted team members in improving parts retrieval processes.
- Organized storage areas for better access to automotive components.
- Processed orders efficiently with accurate documentation.
- Supported sales team with research for hard-to-find components.
- Improved warehouse organization for quicker part retrieval.
- Resolved invoice discrepancies with vendor collaboration.
Lube Technician
Avis Lube
Odessa, TX
05.2021 - 09.2021
- Conducted oil changes and fluid checks to ensure vehicle performance and safety.
- Maintained accurate records of services performed for customer transparency.
- Assisted in diagnosing vehicle issues, recommending necessary repairs or maintenance.
- Operated specialized tools and equipment for efficient lubrication processes.
- Adhered to safety protocols while handling hazardous materials in the work environment.
- Implemented process improvements that enhanced service efficiency and customer satisfaction.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Education
High School Diploma -
Permian High School
Odessa Tc05.2020
Skills
- Order picking
- Shipping and receiving
- Shelf stocking
- Warehouse operations
- Parts ordering
- Packaging and labeling
- Merchandise stocking
- Storage optimization
- Product sourcing
- Sales support
- Pricing strategy
- Cycle counting
- Order placement
- Warranty administration
- Diagram reading
- Forecasting demand
- Lean principles
- Technician support
- Display construction
- Parts identification
- Technician assistance
- Returns management
- Front counter support
- Receipt reviewing
- Stock control
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Performance tracking
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Self motivation
- Team building
Languages
Spanish
Native or Bilingual
Timeline
Parts Professional
Family Powersports Odessa
04.2025 - Current
Parts Runner
Automotive Industrial Products
07.2023 - 03.2025
Lube Technician
Avis Lube
05.2021 - 09.2021
High School Diploma -
Permian High School