Rayna Biedermann
Renewal By Anderson
Stevens Point,WI
1
Certification
5
years of professional experience
Customer-focused professional with proven record in sales and customer service. Adept at building rapport with clients and providing tailored solutions to meet their needs. Collaborative team player with results-driven approach, adaptable to changing market demands. Known for effective communication and problem-solving skills.
Work History
Outside Sales Representative
6 Months- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Established rapport with potential customers through face-to-face communication and gaining knowledge of the challenges potential costumers face.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Built relationships with customers and community to promote long term business growth.
Server
9 Months- Provided exceptional customer service in high-volume dining environment, contributing to positive guest experiences.
- Ensured order accuracy and timely delivery, directly impacting guest satisfaction.
- Coordinated with kitchen staff for seamless food preparation and presentation, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to meet health standards.
- Handled cash transactions accurately during busy shifts, ensuring financial integrity.
Cashier
4 Months- Organized cash register area to streamline transaction processes.
- Supported customers with product inquiries and promotional offers to improve shopping experience.
- Processed returns and exchanges following store policies to ensure customer satisfaction.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Improved customer satisfaction by efficiently handling inbound calls and addressing concerns promptly.
Cashier, Drive Thru Operator, Crew Member
8 Months- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Collaborated with team members to manage high-volume service periods effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in training new team members on service protocols and menu knowledge.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma
- 3.75 GPA
- Extracurricular Activities: Honors band, Rock climbing, Forensics, Period project member of Girl Up, Volunteer coordinator of the Red Cross Club, National Honors Society.
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Patience and empathy
Team collaboration
Relationship building
Certification
CPR certification, Red Cross - 1/18/26
Timeline
Outside Sales Representative
Renewal By Anderson
04.2026 - 10.2026Read More
Server
Olive Garden
06.2025 - 03.2026Read More
Cashier
Walgreens
08.2023 - 12.2023Read More
Cashier, Drive Thru Operator, Crew Member
Toms Drive In
06.2021 - 02.2022Read More
Appleton North High School
High School Diploma
Read More