Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rayna Graham

Clermont ,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure digital court reporting position. Ready to help team achieve company goals.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Flight Attendant

Jetblue Airways Corp
03.2004 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Demonstrated knowledge of aircraft safety features and emergency
  • Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.

Food and Beverage Cart Supervisor

Mission Inn Resort & Club
12.1999 - 06.2006
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows..
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Pricing Coordinator

Publix Supermarkets
11.1994 - 06.2000
  • Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
  • Increased operational efficiency within the Pricing Department by creating comprehensive training manuals for new hires, reducing ramp-up times significantly.
  • Assisted in the development of promotional pricing plans to drive sales growth and customer satisfaction
  • Streamlined the price adjustment process, ensuring timely implementation of changes in line with business needs.
  • Maintained up-to-date pricing data by regularly reviewing market trends and competitor pricing activities.
  • Reduced discrepancies between actual costs versus target costs through meticulous monitoring of both internal processes and external factors affecting expenses.

Education

Bachelor Of Liberal Arts - Liberal Arts And General Studies

Thomas Edison State University
Trenton, NJ
05.2021

Associate Liberal Arts - Liberal Arts And General Studies

Lake Sumter State College
Clermont, Fl
05.2000

Skills

  • Reliability and punctuality
  • Verbal and written communication
  • Interpersonal communications
  • Schedule Management
  • Detail Oriented
  • Exceptional in English grammar and punctuation

Certification

  • Information Risk Management
  • Secure Software
  • Cyber Ethics
  • Digital Forensics Basics
  • Information Security for Everyone
  • Network Assurance

Systems Texas A&M Engineering Extension Service- TEEX

Issued May 2020

Timeline

Flight Attendant

Jetblue Airways Corp
03.2004 - Current

Food and Beverage Cart Supervisor

Mission Inn Resort & Club
12.1999 - 06.2006

Pricing Coordinator

Publix Supermarkets
11.1994 - 06.2000

Bachelor Of Liberal Arts - Liberal Arts And General Studies

Thomas Edison State University

Associate Liberal Arts - Liberal Arts And General Studies

Lake Sumter State College

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Rayna Graham