Rayna Levesque
Jacksonville,FL
Summary
Experienced professional with a background in customer service, emergency medical care, and maritime support. Known for clear communication, attention to detail, and calm problem-solving in fast-paced, high-pressure situations.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Yeoman
United States Coast Gaurd
Jacksonville, Florida
02.2021 - Current
- Supported small boat operations during transfers and patrols to ensure mission success.
- Trained deck crew on seamanship, safety practices, and vessel routines.
- Improved customer satisfaction by resolving issues with knowledgeable, courteous service.
- Identified customer needs and provided timely support to enhance satisfaction.
- Addressed customer requests and answered questions to foster positive experiences.
Volunteer Firefighter
Orange City Fire Department
Orange City, Florida
01.2020 - 04.2020
- Responded rapidly to emergency calls, delivering critical medical aid to affected individuals.
- Assisted EMT teams during emergencies with patient assessment and delivery of emergency care.
- Inspected apparatus and maintained firefighting gear to ensure operational readiness.
Emegency Medical Techican
American Medical Responce
Orlando, Florida
10.2019 - 12.2019
- Coordinated with team members to manage trauma, cardiac, and respiratory emergencies in high-pressure situations, ensuring timely patient care.
- Responded quickly to emergency calls, assessed scene, and provided care for illness or injury.
- Executed infection control and patient safety procedures in ambulance settings to maintain high standards of care.
Cashier
Tractor Supply
Osteen, Florida
06.2017 - 03.2019
- Managed cash register and POS system for accurate processing of cash, check, and credit card transactions.
- Welcomed shoppers and provided product and store information to enhance customer experience.
- Restocked shelves to maintain product availability and support sales.
Education
Bachelor of Arts - Emergency And Disaster Management
American Military University
10-2025
Some College (No Degree) - Emergency Medicine
Seminole State College of Florida
Sanford, FLSkills
- Record management
- Team collaboration and development
- Multitasking and organization
- Attention to detail
- Administrative assistance
- Patient care
- Scene assessment
- Crisis communication
- Conflict resolution
- Team collaboration and development
- Team collaboration
- Team development
Certification
- Emergency Medical Technician/ Firefighter
Timeline
Yeoman
United States Coast Gaurd
02.2021 - Current
Volunteer Firefighter
Orange City Fire Department
01.2020 - 04.2020
Emegency Medical Techican
American Medical Responce
10.2019 - 12.2019
Cashier
Tractor Supply
06.2017 - 03.2019
Bachelor of Arts - Emergency And Disaster Management
American Military University
Some College (No Degree) - Emergency Medicine
Seminole State College of Florida