RAYNA PAUL-PAGE
Metuchen,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical office associate
Atlantic Health Urgent Care at Linden
Linden, New Jersey
10.2021 - Current
- Managed financial aspects of the practice including processing payments, submitting insurance claims, and tracking outstanding balances to ensure profitability.
- Maximized patient education by creating and distributing informative materials, addressing common questions and concerns related to treatment options.
- Played a vital role in staff training initiatives by mentoring new hires on medical office procedures, software applications, and best practices for patient care.
- As a cross trained medical associate I assisted healthcare providers during examinations, performed EKG's, various testings based on the symptoms presented and effectively utilized knowledge of medical terminology to document findings accurately.
Unit Associate
Morristown Medical Center
Morristown, New Jersey
05.2021 - 10.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Streamlined communication between departments by maintaining accurate patient records and relaying critical information to
neatincare protessionals - Collaborated closely with ancillary services such as pharmacy or dietary support teams to guarantee a comprehensive approach towards meeting individualized patient needs.
- Assisted in the delivery of high-quality care through efficient supply management and inventory control.
- Improved patient satisfaction by addressing concerns, answering questions, and providing timely assistance.
- Registered patients and scheduled appointments.
Canvasser, Unit Associate
The Civic Operations Group
Woodbridge, New Jersey
08.2021 - 10.2021
- Worked alongside the NJ Department of Health goin door to door in different neighborhoods or local events or areas and give out information on different resources we can assist them with
- Also, we help sign them up for either of the COVID 19 vaccines if they're interested in doing so or we assist them in where to go to sign up with the door tags we provide to them
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale
- Morristown Medical Center
Cashier
Jersey Gardens Mall
12.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Footlocker, Footlocker
Brooklyn, NEW YORK
04.2019 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business. - Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Intern
Atrium Center for Rehabilitation & Nursing -
Brooklyn, NY
07.2019 - 08.2019
- As an intern, we were given the opportunity to handle making activities for the elderly, decorate their rooms, hand out flyers and transport them to any appointments they had to go to
We were also able to interact with the nurses and doctors and the food aides to get a more hands-on experience.
Youth Leadership Team Member
New York City Teens Connection
Brooklyn, NY
06.2016 - 06.2019
- As a YLT member, working alongside the NYC Department of Health & Mental Hygiene, I educated my youth peers about sexual health and reproductive justice topics
- It was my duty to advocate for better access to sexual health community services in Brooklyn
- Also, I represented the community engagement work of the youth teams at presentations, public speaking opportunities and events.
Education
Associate Degree - Nursing
JFK Muhlenberg School of Nursing
Plainfield, NJ05.2026
Bachelor of Science -
CUNY Medgar Evers College
Brooklyn, NY05.2023
Associate of Science -
CUNY Medgar Evers College
Brooklyn, NY05.2021
High School Diploma -
World Academy For Total Community Health High School
Brooklyn, NY06.2019
Skills
- Communicate effectively
- Medical Reception
- Medical Documentation
- HIPAA Regulations
- Patient confidentiality
- Patient Scheduling
- Insurance Verification
- Medical Office Software
- Positive Attitude
- Attention to Detail
- Patient Care
- Multitasking and Organization
- Clinical Documentation
- Patient Charting
- Phone and Email Etiquette
- Medical Terminology
Certification
Basic Life Support (BLS) Certification, American Heart Association
Timeline
Medical office associate
Atlantic Health Urgent Care at Linden
10.2021 - Current
Canvasser, Unit Associate
The Civic Operations Group
08.2021 - 10.2021
Unit Associate
Morristown Medical Center
05.2021 - 10.2021
Cashier
Jersey Gardens Mall
12.2019 - 07.2021
Intern
Atrium Center for Rehabilitation & Nursing -
07.2019 - 08.2019
Sales Associate
Footlocker, Footlocker
04.2019 - 10.2019
Youth Leadership Team Member
New York City Teens Connection
06.2016 - 06.2019
Associate Degree - Nursing
JFK Muhlenberg School of Nursing
Bachelor of Science -
CUNY Medgar Evers College
Associate of Science -
CUNY Medgar Evers College
High School Diploma -
World Academy For Total Community Health High School