Raynald Au
San Jose,CA
Summary
Proven track record at Champa's Kitchen, enhancing guest engagement and ensuring order accuracy through expert menu presentation and safe food handling. Excelled in fast-paced environments, significantly improving customer satisfaction. Skilled in both guest seating and supply restocking, demonstrating a blend of hard and soft skills to elevate dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Champa's Kitchen
08.2021 - 05.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Janitor
Champa's Kitchen
08.2021 - 05.2024
- Kept building spaces premises clean inside and outside.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Cashier
Champa's Kitchen
08.2021 - 05.2024
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - A/C Technology
San Jose City College
San Jose, CA06.2027
High School Diploma -
Oak Grove High School
San Jose, CA06.2023
Skills
- Food Running
- Order Management
- Guest Engagement
- Safe Food Handling
- Table Setting
- Supply Restocking
- Beverage Preparation
- Menu presentation
- Guest Seating
- Order Accuracy
- Food station setup
Timeline
Server
Champa's Kitchen
08.2021 - 05.2024
Janitor
Champa's Kitchen
08.2021 - 05.2024
Cashier
Champa's Kitchen
08.2021 - 05.2024
Associate of Science - A/C Technology
San Jose City College
High School Diploma -
Oak Grove High School
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