Proven Night Auditor at HEB, adept in financial management and guest relations, enhanced revenue accuracy by meticulously reconciling daily reports and resolving discrepancies. Demonstrated exceptional multitasking and problem-solving abilities, ensuring guest safety and satisfaction. Excelled in fostering teamwork and collaboration, significantly contributing to a positive work environment.
Overview
14
14
years of professional experience
Work History
Night Auditor
HEB
01.2024 - Current
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Oversaw night auditing of daily room occupancy and hotel revenue.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Kept accounts in balance and ran daily reports to verify totals.
Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
Insurance Fraud Investigator
Chase
03.2021 - 01.2024
Provided valuable insights into the development of anti-fraud strategies based on historical data and emerging trends within the industry.
Safeguarded company assets by initiating asset recovery procedures for misappropriated funds due to fraudulent activity.
Developed strong professional relationships with industry partners, fostering collaboration and intelligence sharing among peers.
Collaborated with law enforcement agencies to prosecute fraudulent claimants, resulting in increased conviction rates.
Evaluated complex claims involving multiple parties to determine the extent of potential fraud exposure for the company effectively.
Boosted operational effectiveness by regularly reviewing and updating internal policies and guidelines related to fraud detection and prevention techniques.
Increased recovery of fraudulent payouts by negotiating settlements with involved parties.
Prevented further financial losses by identifying patterns and trends in fraudulent activities, leading to proactive measures against potential threats.
Optimized resource allocation by prioritizing high-risk cases requiring immediate attention.
Procurement Specialist
Hemispheres Fine Furnishings
11.2010 - 06.2013
Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
Enhanced the accuracy of demand forecasting through data analysis, enabling better decision-making in the purchasing process.
Oversaw inventory control, accounting, and supply reports.
Mentored junior procurement team members, sharing expertise and fostering a culture of continuous learning and development.
Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
Collaborated with cross-functional teams to develop project-specific procurement plans, aligning strategies with overall business objectives.
Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
Established relationships with vendors and suppliers to streamline procurement operations.
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