Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning, and overseeing work with disciplined management style.
Overview
3
3
years of professional experience
Work History
Food Service Manager
Culvers
Johns Creek, Georgia
08.2025 - 09.2026
Managed daily food service operations and ensured compliance with health regulations.
Coordinated staff schedules to optimize service during peak hours.
Trained new employees on food preparation and customer service standards.
Implemented quality control measures for food safety and presentation.
Facilitated communication between kitchen staff and front-of-house team.
Oversaw cash handling procedures and maintained accurate records.
Resolved customer complaints effectively to enhance dining experience.
Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
Server
Waffle House
Johns Creek, Georgia
08.2024 - 08.2025
Provided excellent customer service in a fast-paced dining environment.
Took customer orders accurately and efficiently using the POS system.
Prepared and served food and beverages according to Waffle House standards.
Food Service Manager
Moes Southwestern Grill
Cumming, Georgia
09.2023 - 09.2024
Managed daily food service operations and ensured compliance with health regulations.
Coordinated staff responsibilities to streamline service during peak hours, ensuring customer satisfaction.
Trained new employees on food preparation and customer service standards.
Supervised inventory management and optimized stock levels to support uninterrupted service.
Oversaw cash handling procedures and maintained accurate records.
Resolved customer complaints promptly to improve overall dining experience.
Resolved customer complaints promptly in a professional manner.