Raynier Neco
Wylie,TX
Summary
Accomplished Assistant Manager with a proven track record at Rosas Cafe, enhancing customer satisfaction and streamlining operations. Skilled in money handling and staff training, demonstrated by improved service quality and operational efficiency. Expert in leveraging employee scheduling and customer relations to exceed performance goals.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Rosas Cafe
07.2019 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
Key Holder
Dollar General
08.2018 - 06.2019
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Maintained strong relationships with vendors, negotiating favorable terms for product deliveries and prices.
Line Cook
Jason Delis
11.2016 - 07.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
- Checked food temperature regularly to verify proper cooking and safety.
Education
High School Diploma -
Wylie East High School
Wylie, TX05.2019
Skills
- Money Handling
- Customer Relations
- Product and service knowledge
- Staff Training and Development
- Retail Operations
- Employee Scheduling
- Computer Skills
- Decision-Making
- Cleaning duties
Languages
Spanish
English
Timeline
Assistant Manager
Rosas Cafe
07.2019 - 05.2024
Key Holder
Dollar General
08.2018 - 06.2019
Line Cook
Jason Delis
11.2016 - 07.2017
High School Diploma -
Wylie East High School
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