Summary
Overview
Work History
Education
Skills
Timeline
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Raynon Dogan

Las Vegas,NV

Summary

Dynamic professional with experience at Amazon and Shake Shack, excelling in safety management and performance monitoring. Proven track record in training associates and enhancing workflow efficiency, while fostering a culture of quality assurance. Adept at resolving issues and driving team success through effective assignment delegation and management support.

Overview

8
8
years of professional experience

Work History

Process Assistant

Amazon
05.2019 - Current

• Work closely with area managers, providing support in various aspects of their daily duties.

• Help train associates on standard operating procedures (SOPs), ensure compliance, and coach them on performance

• They track performance metrics, monitor associate performance, and provide feedback.

• Ensure a safe and organized work environment, identify and address safety hazards, and participate in safety initiative.

• Support and mentor associates, helping them improve their performance and meet production goa

Shift Leader

Shake Shack
02.2017 - 05.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Beacon Academy
Las Vegas, NV

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Performance monitoring
  • Quality assurance

Timeline

Process Assistant

Amazon
05.2019 - Current

Shift Leader

Shake Shack
02.2017 - 05.2019

Beacon Academy