Summary
Overview
Work History
Education
Skills
Timeline
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RayShuan Jedkins

San Jose,CA

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

4
4
years of professional experience

Work History

Account Executive

SpotOn
12.2023 - Current
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

Account Executive

Uber Technologies Inc.
09.2021 - 08.2023
  • - Full complete sales: Cold Calls, closing deals, negotiating rates, salesforce usage, pipeline management.
  • Through the course of Q1-Q2, I was achieved being the only representative in CA & PNW to have 100% of deals were monetized for the company.
  • I have signed 8+ exclusive deals. Achieved these deals by being honest, speaking value and showing understanding.
  • Achieved gross booking sales over $700,000 in my first year of sales.

Customer Support Specialist

Uber Technologies Inc.
01.2020 - 08.2021
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

No Degree - Criminal Justice

Sacramento City College
Sacramento, CA

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Pipeline Management
  • Salesforce

Timeline

Account Executive

SpotOn
12.2023 - Current

Account Executive

Uber Technologies Inc.
09.2021 - 08.2023

Customer Support Specialist

Uber Technologies Inc.
01.2020 - 08.2021

No Degree - Criminal Justice

Sacramento City College

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RayShuan Jedkins