Raytrice Magee

PEER NAVIGATOR

• Conducts regular in-person meetings with participants to develop and implement educational goals
• Discusses education plan barriers and links participants to appropriate resources
• Provides field-based and street-based services through email
• Assists with crisis intervention and de-escalation of participants as needed
• Facilitates access to services needed to support education readiness and reduce impact of barriers
• Engages and assists program participants with applying for counseling, mentor, and special programs
• Prioritizes and follow-ups with each participant as needed to ensure they are making progress towards their education goals

ADVOCACY

• Participants in case conferencing and mentor presentations
• Provides advocacy to help address issues and barriers between students and their personal life that may prevent drop outs

COMPLIANCE

• Regularly reviews housing leads and tracks outcomes on appropriate databases
• Documents all participant interactions through case notes using excel, Word documents, and maintain timely, thorough, and accurate records for reporting purposes

• Facilitated custom orders by working closely with customers to understand their preferences and accommodate special requests when possible.
• Reduced waste by carefully monitoring and adjusting ingredient quantities during production.
• Ensured freshness and quality by closely following expiration dates and rotating stock accordingly.
• Enhanced customer satisfaction by consistently producing well-presented bakery items.
• Participated in staff meetings to share ideas for process improvements or ways to increase customer satisfaction within the bakery department.
• Consistently met deadlines for large orders or special events by effectively prioritizing tasks and adjusting workload as needed.

• Managed multiple phone lines
• Check in/Check out guest
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Built strong relationships with clients to deliver emotional support and companionship.
• Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

• Streamlined package handling processes for improved delivery times and reduced damage incidents.
• Collaborated with colleagues to develop innovative solutions for improving overall postal operations.
• Handled fragile or hazardous items carefully, adhering to established safety protocols.
• Coordinated closely with mail carriers to ensure timely distribution of packages, enhancing overall reliability of service.
• Enhanced customer satisfaction by providing efficient and courteous service at the postal counter.