Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rayven Rodriguez

Weslaco

Summary

Detail-oriented professional with a background in customer service and office administration. Recognized for enhancing operational efficiency and client engagement through effective communication and organizational strategies.

Overview

7
7
years of professional experience

Work History

Receptionist

Payless Properties
Donna, TX
09.2023 - 02.2024
  • Implemented improved customer service procedures, increasing client satisfaction ratings significantly.
  • Oversaw front desk operations, mentoring junior receptionists on best practices and efficiency techniques.
  • Developed standard operating procedures for reception tasks, streamlining daily operations across the team.
  • Collaborated with management to identify areas for process improvement, enhancing overall office productivity.

Receptionist

Aj Preformance
Weslaco, TX
03.2020 - 10.2022
  • Managed multi-line phone system, ensuring timely and professional responses to inquiries.
  • Coordinated scheduling for meetings and appointments, optimizing office workflow efficiency.
  • Maintained organized filing system, enhancing document retrieval processes for staff and clients.
  • Assisted in onboarding new employees, providing training on office protocols and systems.

Account Specialist

IBC Bank
Weslaco, TX
03.2017 - 01.2018
  • Assisted clients with account inquiries and transactions, enhancing customer satisfaction.
  • Executed daily account maintenance tasks, ensuring accuracy and compliance with bank policies.
  • Collaborated with team members to streamline processes for improved operational efficiency.
  • Managed documentation for account openings and closings, maintaining meticulous records.

Jewelry Consultant

Zales The Diamond Store
Mercedes, TX
09.2016 - 08.2017
  • Assisted customers in selecting jewelry based on preferences and occasions.
  • Maintained organized displays to enhance customer engagement and product visibility.
  • Provided product knowledge and answered inquiries regarding gemstones and metals.
  • Processed sales transactions accurately using point-of-sale systems.

Education

No Degree - Cosmetology

UCAS
McAllen, TX
04-2025

High School Diploma -

Weslaco High School
Weslaco, TX
06-2011

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Interests

Traveling to explore different cultures and customer service styles

Engaging in team sports

Learning New Skills And Ways Of Improvement

Cooking And Culinary Arts

Timeline

Receptionist

Payless Properties
09.2023 - 02.2024

Receptionist

Aj Preformance
03.2020 - 10.2022

Account Specialist

IBC Bank
03.2017 - 01.2018

Jewelry Consultant

Zales The Diamond Store
09.2016 - 08.2017

No Degree - Cosmetology

UCAS

High School Diploma -

Weslaco High School