Rayven Woods

• Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Kept accounts in balance and ran daily reports to verify totals.
• Checked guests in out of hotel, made reservations, and processed payments.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Meet with clients to discuss why The department is involved and explain how the process works. From initial visit to case closure
• Perform Assessments for cases and see how the progress is going. If they are not showing improvement then they will have to move from intake services to in-home
• Conducted outreach to local referral sources to build strong partnerships for supportive services.
• Mediated between family members to facilitate conflict resolution and build healthy family relationships.
• Offered community resource guidance to clients to meet family needs for assistance.
• Collaborated with other professionals to plan and coordinate care for clients.
• Administered assessments to identify clients' needs and establish treatment plans.
• Developed and implemented individualized treatment plans for clients.
• Conducted home visits to assess clients' home environment and provide support.
• Documented client progress and activities in accordance with agency policies and procedures.

• Interviewed clients to assess needs and determine most suitable needs and services.
• Facilitated support groups and workshops to provide valuable services to clients.
• Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
• Monitored clients' progress to adjust treatment plans accordingly.
• Educated clients and families on mental health, wellness and recovery topics.
• Administered assessments to identify clients' needs and establish treatment plans.
• Developed and implemented individualized treatment plans for clients.
• Assisted clients in developing and setting realistic goals to promote positive change.

• Coordinate with different agencies to dispatch personnel on jobs to ensure aircraft is operable
• Utilizing excel to track, and update aircraft statuses to ensure all missions are effective and
complete
• Schedule service inspections and checks
• Manage all routes before aircraft is released
• Working as a team member and provide technical support for issues with aircrafts
• Routing and Processing parts to the correct stations
• Work with outstation and vendor maintenance in a timely, and professional manner
• Expedite any requests for parts, supplies to ensure maintenance was completed

• Used strong interpersonal communication skills to convey information to others.
• Helped people who have had problems with the justice system get readjusted back into the community in a positive manner.
• Helped people prepare for the GED test, find jobs based on their skills, and look for housing and other resources.
• Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
• Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.

• Diagnosed fuel system and components
• Assisted with cleaning fuel cells, tanks, and inspect for anything out of place
• Inspected, repaired, and tested all aircraft hydraulics and inflight refueling systems
• Troubleshot fuel systems and tested equipment following repairs.
• Removed and installed aircraft subsystem assemblies such as fuel cells and various fuel components.
• Recorded maintenance actions in aircraft logbooks.
• Excellent communication skills, both verbal and written.