Rayvouhn Alexander
Hockley,TX
Summary
Dynamic service associate with a proven track record in enhancing customer experiences and maintaining operational efficiency. Skilled in multitasking and organization, contributing to team success and adapting to changing environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Associate
Rite Aid
12.2024 - 04.2026
- Assisted customers in locating products and provided information on promotions and services.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained cleanliness and organization of sales floor, enhancing customer shopping experience.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Adapted quickly to changes in store layout and promotions, demonstrating flexibility in a dynamic environment.
Caregiver
Quail Park Memory Care
01.2023 - 12.2024
- Provided compassionate care to residents, enhancing daily living activities and overall quality of life.
- Assisted in developing personalized care plans tailored to individual resident needs and preferences.
- Monitored health conditions, reporting changes to nursing staff for timely interventions.
- Facilitated engaging activities that promoted cognitive function and social interaction among residents.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Resident Assistant (RA)
Twin Oaks Rehabilitative And Healthcare Center
08.2022 - 12.2023
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.
Fulfillment Associate
Amazon
01.2020 - 11.2022
- Mentored new associates on safety protocols and operational procedures, enhancing team performance.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Managed timely and effective replacement of damaged or missing products quality customers service.
- Moved pallet to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Education
High School Diploma -
Crescent Valley Charter Public
Visalia, CA06-2020
Skills
- Flexible schedule
- Provided essential Physical ,emotional ,Daily living Assistance
- Manage Medication and Ensured a safe comfortable living environment
- Verbal and written communication
- Multitasking and organization
- Able to lift [60] pounds
Certification
- CPR
- BLS
Timeline
Service Associate
Rite Aid
12.2024 - 04.2026
Caregiver
Quail Park Memory Care
01.2023 - 12.2024
Resident Assistant (RA)
Twin Oaks Rehabilitative And Healthcare Center
08.2022 - 12.2023
Fulfillment Associate
Amazon
01.2020 - 11.2022
High School Diploma -
Crescent Valley Charter Public
CPR
Learning CPR has strengthened my ability to stay calm under pressure , think quickly in emergency situations and prioritize the safety of others. It shows that I'm dependable , prepared to respond when needed , and committed to protecting the people around me . I'm always willing to continue learning new skills that make me a better employee .