Rayza Virgen-Estrada
San Dimas,CA
Summary
Team player with proven success in high-pressure environments, effectively managing critical situations. Expertise in emergency dispatching procedures and protocols. Demonstrated ability to maintain composure and deliver results during life-threatening scenarios.
Overview
6
6
years of professional experience
Work History
911 Dispatcher
Montclair Police Department
Montclair, CA
03.2023 - Current
- Answer emergency and non-emergency calls, assess situations to determine priority and resources needed, and dispatch police officers to their locations using radio and computer systems.
- Also monitor radio frequencies and equipment, maintain accurate records of calls and incidents, and provide pre-arrival instructions.
- After hours CLETS entries.
Hostess
Red Robin
San Dimas, CA
03.2022 - 03.2023
- Greeting customers as they enter the restaurant, taking their reservation, assisting the customers to their booth/table, and packing to-go orders.
- Working with the cash register, and assisting servers if needed.
Police Cadet
Montclair Police Department
Montclair, CA
01.2021 - 03.2023
- Participate in training that introduces the fundamentals of law enforcement.
- Assist officers with police operations such as traffic control, work on minor investigations, and perform administrative duties at the police station.
Team member
Yogurtland
Ontario, CA
12.2020 - 09.2021
- Greeting customers as they walk in as well as working with the cash register, prepping food items, stocking items, and shipment inventory.
Norms Hostess/Cashier
Norms Restaurant
Claremont, CA
07.2019 - 06.2020
- Greeting customers as they enter the restaurant, taking their reservation, assisting the customers to their booth/table, and packing to-go orders.
- Working with the cash register, and assisting servers if needed.
Education
DIPLOMA -
MONTCLAIR HIGH SCHOOL
Montclair, CA05.2019
Skills
- Multitasking
- Dependability
- Organizational skills
- Respectfulness
- Patience
- Spanish proficiency
- Team collaboration
- Point of sale (POS) expertise
- Radio communication
- Dispatch coordination
- Effective listening
- Teamwork and collaboration
Abilities Skills
- Multitasking
- Confidence
- Reliable
- Highly organized
- Respectful
- Patient
- Spanish speaker, reader, and writer
- Works well individually and with a team
- Point of sale (POS) experience
Purpose
To obtain a job within the chosen field that will allow me to apply my education, and skills in a way that is mutually beneficial to both my employer and myself.
Timeline
911 Dispatcher
Montclair Police Department
03.2023 - Current
Hostess
Red Robin
03.2022 - 03.2023
Police Cadet
Montclair Police Department
01.2021 - 03.2023
Team member
Yogurtland
12.2020 - 09.2021
Norms Hostess/Cashier
Norms Restaurant
07.2019 - 06.2020
DIPLOMA -
MONTCLAIR HIGH SCHOOL