Raz Naz
Phoenix,AZ
Summary
Proactive leader recognized for strong employee training and inventory management skills. Expertise in resolving customer issues and fostering teamwork. Ready to drive operational improvements and exceed business goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Panda Express
Phoenix, Arizona
02.2021 - Current
- Managed daily operations of restaurant, ensuring smooth workflow and service.
- Trained and supervised staff, fostering teamwork and high performance.
- Implemented inventory control processes to manage stock levels effectively.
- Developed and maintained schedules to optimize staffing and service efficiency.
- Ensured compliance with health and safety regulations in food handling practices.
- Conducted regular performance evaluations to enhance employee development.
- Resolved customer concerns promptly, maintaining a positive dining experience.
- Collaborated with corporate on marketing initiatives to boost local engagement.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established customer service standards and monitored staff compliance.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
Assistant manger
Tutor Time Learning Center
Phoenix, Arizona
03.2019 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assessing patients' physical, psychological, and social needs, creating care plans, organizing resources and services, keeping track of patients' progress, and educating and supporting patients and their families are all duties of care managers.
Education
High School Diploma -
Arcadia High School
05-2021
Bachelor of Dentistry - Dentist
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZSkills
- Inventory management
- Customer service
- Scheduling optimization
- Performance evaluation
- Process improvement
- Time management
- Effective communication
- Problem solving
- Hourly shift management
- Employee training
- Employee supervision and motivation
- Training and mentoring
- Team building
- Goals and performance
- Shift scheduling
- Outstanding communication skills
- Store operations oversight
- Hospitality and accommodation
- Reliable
- Customer service management
- Friendly and positive
- Accurate cash handling
- Cash management
- Bank and safe deposits
Languages
Persian
Professional
Urdu
Limited
English
Professional
Affiliations
- Working out
- Hiking
- Camping
- Traveling
- Reading
- Events organizer
Accomplishments
- Employee of the month
- Good GPA
- Home owner at age of 22
- Multilingual
Certification
- Serve safe
- Dental assistant
- Certified CPR
Timeline
Store Manager
Panda Express
02.2021 - Current
Assistant manger
Tutor Time Learning Center
03.2019 - 03.2022
High School Diploma -
Arcadia High School
Bachelor of Dentistry - Dentist
Maricopa Community Colleges, Scottsdale Community College