Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Razya Ahmadi

Yuba City,Ca

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

A diagnostic medical sonographer is what I’m striving to become. Currently getting an associates degree for it. I will work closely with patients as a sonographer to guarantee their safety and comfort throughout procedures. Utilizing imaging equipment, evaluating images for accuracy and quality, and identifying normal and abnormal outcomes; conveying the findings to doctors or other healthcare professionals; and advising them of any urgent difficulties. Additionally, I will have the opportunity to get to know my patients better and closely monitor and give attention throughout the process to guarantee their security and comfort.

Overview

5
5
years of professional experience

Work History

Customer Service Representative (Seasonal)

Ulta Beauty Inc.
11.2023 - 01.2024
  • Provided customers with product advice and recommendations based on their individual needs.
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
  • Organized promotional events such as makeup demonstrations and free makeovers.
  • Greeted customers upon entering store or salon and established friendly relationships with them.
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
  • Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
  • Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
  • Upsold additional beauty items when appropriate to increase sales revenue.

Customer Serive Cashier (Seasonal)

Bath & Body Works
09.2023 - 01.2024
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Cashier

Sam’s Club
07.2022 - 08.2023
  • As a cashier, I am also responsible for greeting customers at the entrance and exit doors, scanning their receipts, and holding customers with comfort, grace, and respect
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Developed innovative and targeted collateral to support overall product branding objectives.
  • Arranged compelling product messaging and positioning to enhance sales and drive product engagement.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
  • Understood and followed oral and written directions.

Supervisor, Cashier

Supreme Gyros
07.2019 - 06.2022
  • Provide care for the employees and respected customers, ensuring they feel confident and comfortable
  • Followed through on requests and orders
  • Guaranteed that fresh, hot food is served efficiently and with a smile
  • Processed payments quickly and efficiently, and made fundamental changes
  • all work locations were adequately maintained regarding sanitation, health, and safety.
  • Provided ongoing training to address staff needs.
  • Established and enforced clear goals to keep employees working collaboratively.

Education

School
01.2026

ASSOCIATES -

Yuba Community College
Beale, Marysville, CA, IN
01.2026

High School -

River Valley High School
06.2022

Skills

  • Team Player
  • Organized
  • Problem-Solving
  • Work ethic
  • Leadership
  • Time management
  • Communication Skills
  • Attention to detail
  • Product Marketing
  • Conflict Resolution
  • 5 Customer Service
  • Order Taking
  • Cash Handling
  • Customer Assistance
  • Social Media
  • Customer Care
  • Order Fulfillment
  • Customer Service
  • Coordination

Languages

Pashto
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative (Seasonal)

Ulta Beauty Inc.
11.2023 - 01.2024

Customer Serive Cashier (Seasonal)

Bath & Body Works
09.2023 - 01.2024

Cashier

Sam’s Club
07.2022 - 08.2023

Supervisor, Cashier

Supreme Gyros
07.2019 - 06.2022

School

ASSOCIATES -

Yuba Community College

High School -

River Valley High School

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Razya Ahmadi