Razziel Gonzalez
Miami,FL
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Car Rental Agent
U-SAVE
09.2019 - Current
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Lab Supervisor
NV5
02.2013 - 07.2019
- Tracked collected specimens by initialing, dating and noting times of collection.
- Interpreted and documented results of tests into active databases and communicated results to internal customers.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained documentation on tests performed in lab.
Education
DIPLOMA - Automotive Mechanics
ATI Career Training Center - Miami
Miami, FL06.2011
High School Diploma -
Miami Coral Park High School Adult Education
Miami, FL06.2000
Certificate - Computer Programming
Robert Morgan Educational Center
Miami, FL06.1999
Skills
- Teamwork and Collaboration
- Training and Development
- Maintenance and Repair
- Critical Thinking
- Multitasking Abilities
- Problem-Solving
- Excellent Communication
- Self-Motivated
- Flexible and Adaptable
- Teambuilding
- Decision-Making
- Organization and Time Management
Timeline
Car Rental Agent
U-SAVE
09.2019 - Current
Lab Supervisor
NV5
02.2013 - 07.2019
DIPLOMA - Automotive Mechanics
ATI Career Training Center - Miami
High School Diploma -
Miami Coral Park High School Adult Education
Certificate - Computer Programming
Robert Morgan Educational Center