Reagan Birney
Marlton,NJ
Summary
Highly skilled head bartender with a background in high-volume service environments. Strengths include sharp memory, inventory management, and customer service. Demonstrated ability to lead bartending teams while creating positive guest experiences, and maintaining operational efficiency. Notable for improving cocktail menu offerings, and enhancing overall bar performance.
Overview
3
3
years of professional experience
Work History
Head Bartender
Estia Greek Taverna
Marlton, NJ
02.2023 - Current
- Completed regular bar inventories and daily requisition sheets.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
Service Manager
Honeygrow
Marlton, NJ
02.2022 - 10.2022
- Conducted regular training sessions for staff on new technologies and customer service best practices.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Handled customer complaints and resolved issues promptly to maintain positive relationships.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
Education
Associate of Applied Science - Health Sciences
Rowan College At Burlington County
Mount Laurel, NJ08-2025
Skills
- Communication skills
- Problem solving
- Time management
- Team leadership
- Attentive service
Timeline
Head Bartender
Estia Greek Taverna
02.2023 - Current
Service Manager
Honeygrow
02.2022 - 10.2022
Associate of Applied Science - Health Sciences
Rowan College At Burlington County