Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simone Yanogacio

Morgantown,WV

Summary

Dependable and friendly individual with years of a multitude of different types of job experiences. Energetic and an optimistic customer service representative with over seven years of experience assisting customers and solving complex issues with anything. Open to new environments, changes, and different experiences. Quick to adapt to any environment, whether if it’s in an office or serving individuals. Authorized to work in the US for any employer.

Overview

11
11
years of professional experience

Work History

Head Bartender

Ivy Night Club
Morgantown, WV
08.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Code Bar and Lounge
Morgantown, WV
02.2020 - 08.2022
  • Worked as a shot girl at Code Bar and Lounge in Morgantown, during the school year of 2020 and been able to be promoted up to a bartender
  • Bubbly, friendly bartender whether if it’s for brunch mimosas or night time cocktails
  • Memorized over 50 drinks and shots for 80-200 people a shift
  • Happily fulfilled customers orders in a timely manner.

Server/Bartender

Tropics Restaurant
Cheat Lake, WV
04.2022 - 07.2022
  • Serve and engage with 35 customers per shift on average, Educate customers on menu items and cocktails, adapted quickly to a high paced environment.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Advertising Designer

Code Bar and Lounge
Morgantown, WV
06.2020 - 06.2022
  • Designed aesthetically-pleasing branding and advertising posters for West Virginia’s biggest Nightclub.
  • Developed creative design for print materials, brochures, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.

Shift Leader

The Juice House
Garwood, New Jersey
09.2018 - 05.2020
  • Make and serve juices, fruit bowls, and smoothies
  • Memorize over 50+ menu items in order to give people customized acai bowls and recommendations to guests
  • Successfully resolved conflict resulting in customer satisfaction 100% of the time.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.

Retail Sales Associate

Fire Me Up! Studio
Cranford, NJ
11.2016 - 08.2017
  • Maintained a clean art space environment for fellow artists ranging from ages 5-70 years
  • Organized and curated displayed of seasonal pottery and clay pieces to be painted
  • Anticipated customer needs and provide them with high quality service while upholding art events and values to ensure customer satisfaction.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.

Babysitter

N/A
Garwood, NJ
09.2016 - 06.2019
  • Lovingly cleaned, played with, transport, educated, and cared for a girls and boys ages seven-10 up to three hours four days of the week
  • Carefully followed parents instructions regarding chores, schedules, discipline, and free time
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Clark

Clark Soccer Club
, NJ
05.2015 - 10.2016
  • Officiate at sporting events, games, and competitions, to maintain the standards of play and enforce game rules to be observed
  • Kept track of when games should be begin, end, or call time outs or half time
  • Verify scoring calculations in a book while judging the play of the game
  • Helped my multitasking skills.

Education

Bachelor of Arts - Art Therapy

West Virginia University
Morgantown, WV
12.2023

High School Diploma -

Arthur L Johnson High School
Clark, NJ
06.2019

Skills

  • Role Modeling
  • Verbal and Written Communication
  • Managing Operations and Efficiency
  • Customer service
  • Cleaning & Organization Skills
  • Interpersonal Relations
  • Communication skills
  • Graphic Design
  • Social Media Management
  • Languages
  • Team Leadership
  • Sales Reporting

Timeline

Head Bartender

Ivy Night Club
08.2022 - Current

Server/Bartender

Tropics Restaurant
04.2022 - 07.2022

Advertising Designer

Code Bar and Lounge
06.2020 - 06.2022

Bartender

Code Bar and Lounge
02.2020 - 08.2022

Shift Leader

The Juice House
09.2018 - 05.2020

Retail Sales Associate

Fire Me Up! Studio
11.2016 - 08.2017

Babysitter

N/A
09.2016 - 06.2019

Clark

Clark Soccer Club
05.2015 - 10.2016

Bachelor of Arts - Art Therapy

West Virginia University

High School Diploma -

Arthur L Johnson High School

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Simone Yanogacio