Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reagan Brown

Mililani Town,HI

Summary

Driven Studio Manager with a proven track record at Bristlecone Company, enhancing operations and client retention through effective problem-solving and team leadership. Excelled in process improvement and fostering vendor relationships, demonstrating exceptional decision-making and a positive attitude. Trained in product placements and making sales floor look exceptional and inviting. Skilled in both onboarding and operations monitoring, consistently delivering results beyond expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Owner

Myself
02.2024 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Receiving clients through one on one sales calls (Total sales to date: 31)
  • Creating custom workout programs to meet individual client needs
  • Strengthened my company reputation by consistently meeting or exceeding customer expectations in terms of quality services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Studio Mananger

Bristlecone Company
08.2019 - 09.2024
  • Coordinated daily studio operations, including product ordering, staff management and customer service.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
  • Ordered and inventoried products such as Lululemon, Jade Yoga, Beyond Yoga, Vuori, and other basic studio supplies.
  • Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
  • Worked front desk daily which kept me in constant communication with existing and potential clients. Being able to communicate kindly and directly. Learning how to meet each individual customers needs.
  • Tracked all subs needed for classes.
  • Improved client retention rates by providing exceptional after-sales support and follow-up.

Clothing Assistant

SUU Bookstore
04.2019 - 10.2020
  • Participated in seasonal inventory counts, contributing to accurate recordkeeping and minimizing loss prevention issues.
  • Tagged and organized backstock
  • Put new and existing inventory out on the sales floor.
  • Constantly maintaining the backstock and sales floor to be organized and presentable
  • Customer service skills were used to help customers find proper sizing or specific pieces of clothing.

Education

Associate in Legal Studies - Paralegal Studies

Southern Utah University
Cedar City, UT
04.2022

Skills

  • Process Improvement
  • Operations Monitoring
  • Team Leadership
  • Problem Resolution
  • Decision-Making
  • Good Judgment
  • Positive Attitude
  • Problem-Solving
  • Time Management
  • Idea Development and Brainstorming
  • Onboarding and Orientation

Certification

Hot Sculpt Certification

Spin/Cycling Certification

Timeline

Business Owner

Myself
02.2024 - Current

Studio Mananger

Bristlecone Company
08.2019 - 09.2024

Clothing Assistant

SUU Bookstore
04.2019 - 10.2020

Associate in Legal Studies - Paralegal Studies

Southern Utah University

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Reagan Brown