Summary
Overview
Work History
Education
Skills
Timeline
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Reagan Coffey

Venice,FL

Summary

With a proven track record at Pinchers, I excel in delivering exceptional customer service and managing high-pressure situations with a strong work ethic. Expert in cash handling and maintaining cleanliness standards, I significantly enhance guest experiences through effective teamwork and a professional appearance, showcasing my ability to lead and innovate in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server

Pinchers
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Head Hostess

Pops Sunset Grill
08.2023 - 04.2024
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Food Runner

Chilis
01.2022 - 05.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.

Education

Diploma -

Venice High School
Venice, FL
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Cleanliness standards

Timeline

Server

Pinchers
04.2024 - Current

Head Hostess

Pops Sunset Grill
08.2023 - 04.2024

Food Runner

Chilis
01.2022 - 05.2023

Diploma -

Venice High School

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Reagan Coffey